Reference case descriptions and informants
| Reference case | Object of the procurement | Procurement type | Informants | Firms’ customer base |
|---|---|---|---|---|
| Food product for municipality (FOOD) | Standardized food product for generic need | Efficient | 1 director (EFF1), local food firm | Mainly private customers |
| Transport service for the welfare area (TRANSPORT) | Basic transport services for generic need | Efficient | 1 entrepreneur (EFF2), local transport firm 1 1 entrepreneur (EFF3), local transport firm 2 | Both public and private customers (firm 1) Both public and private customers (firm 2) |
| Device for health care (DEVICE) | Advanced technological product for generic need | Technological | 1 manager (TEC1), international health technology firm | Mainly public customers |
| Information system for measurement to health care (SYSTEM) | IT system solution, also to be delivered to other health care units | Technological | 1 director (TEC2) and 1 manager (TEC3), local health technology firm | Mainly public customers |
| Service for health care (SERVICE) | Known service, customization to user needs | Adapted | 1 manager (ADA1), service firm 1 1 manager (ADA2), third sector firm 1 director (ADA3), service firm 2 | Mainly public customers (service firm 1) Mainly public customers, foundation owned social enterprise (third sector firm) Mainly public customers (service firm 2) |
| Service cluster for social and health services (ALLIANCE) | Known service, commissioning in a cluster to specific need | Adapted | 1 director (ADA4), third sector firm 1 director (ADA5), third sector association | Mainly public customers (third sector firm) Mainly public customers (third sector association) |
| Technology solution to health care (SOLUTION) | Customized complete technological solution to specific local need | Experimental | 1 manager, local technology firm (EXP1) 1 specialist (EXP2) and 2 directors (EXP3, EXP4), international technology firm | Both public and private customers (local technology firm) Both public and private customers (international technology firm) |
| IoT platform for the infrastructure sector (PLATFORM) | New technological solution customized to local needs and to integrate with other local applications | Experimental | 1 director (EXP5), local technology firm 1 1 director (EXP6) and 1 manager (EXP7), local technology firm 2 | Mainly public customers (technology firm 1) Mainly private international customers (technology firm 2) |
| Reference case | Object of the procurement | Procurement type | Informants | Firms’ customer base |
|---|---|---|---|---|
| Food product for municipality (FOOD) | Standardized food product for generic need | 1 director (EFF1), local food firm | Mainly private customers | |
| Transport service for the welfare area | Basic transport services for generic need | 1 entrepreneur (EFF2), local transport firm 1 | Both public and private customers (firm 1) | |
| Device for health care | Advanced technological product for generic need | 1 manager (TEC1), international health technology firm | Mainly public customers | |
| Information system for measurement to health care (SYSTEM) | IT system solution, also to be delivered to other health care units | 1 director (TEC2) and 1 manager (TEC3), local health technology firm | Mainly public customers | |
| Service for health care | Known service, customization to user needs | 1 manager (ADA1), service firm 1 | Mainly public customers (service firm 1) | |
| Service cluster for social and health services | Known service, commissioning in a cluster to specific need | 1 director (ADA4), third sector firm | Mainly public customers (third sector firm) | |
| Technology solution to health care (SOLUTION) | Customized complete technological solution to specific local need | 1 manager, local technology firm (EXP1) | Both public and private customers (local technology firm) | |
| IoT platform for the infrastructure sector (PLATFORM) | New technological solution customized to local needs and to integrate with other local applications | 1 director (EXP5), local technology firm 1 | Mainly public customers (technology firm 1) |
Source(s): Authors’ own work