Table 1. A Summary of the research... | Emerald Publishing

Table 1.

A Summary of the research protocol and semi-structured interview questions

Interview question	Reference(s)
1. How and to what extent is relational capital influencing your way of doing business?	Yetis Larsson et al. (2019)
2. What kind of solutions are you implementing to be aligned with the United Nation’s SDGs?	United Nations (2015)
3. What types of disruptive strategies/solutions have been adopted to increase efficiency and sustainability?	Massaro et al. (2018)
4. How much does the territory (i.e culture and way of thinking) affect the level of development of relationships and technology? What regulatory support could the state/authority give in this regard?	Chang et al. (2018)
5. How did you develop organizational procedures to promote relational capital? What are the key roles in the company that are responsible for the decision-making processes?	Zamboni et al. (2024)
6. What do you think are the opportunities and risks of making relationships too “virtual”? do you believe that tradition and innovation should coexist or should one of the two components prevail over the other?	Paoloni et al. (2023)
7. What are the future expectations for the industry and the company? What are the upcoming company strategy and goals)	Zamboni et al. (2024)

Interview question	Reference(s)
1. How and to what extent is relational capital influencing your way of doing business?	Yetis Larsson et al. (2019)
2. What kind of solutions are you implementing to be aligned with the United Nation’s SDGs?	United Nations (2015)
3. What types of disruptive strategies/solutions have been adopted to increase efficiency and sustainability?	Massaro et al. (2018)
4. How much does the territory (i.e culture and way of thinking) affect the level of development of relationships and technology? What regulatory support could the state/authority give in this regard?	Chang et al. (2018)
5. How did you develop organizational procedures to promote relational capital? What are the key roles in the company that are responsible for the decision-making processes?	Zamboni et al. (2024)
6. What do you think are the opportunities and risks of making relationships too “virtual”? do you believe that tradition and innovation should coexist or should one of the two components prevail over the other?	Paoloni et al. (2023)
7. What are the future expectations for the industry and the company? What are the upcoming company strategy and goals)	Zamboni et al. (2024)

Source: Authors’ elaboration