Table 1 Items descriptives Statistics...

Table 1

Items descriptives

	Statistics calculated in each item group separately			Statistics calculated on the pooled set of items, with no items’ group distinction
	Item-total correlation	Cronbach’s alpha if the item is deleted	Cronbach’s alpha	Item-total correlation	Cronbach’s alpha if the item is deleted
Group_1_PunctualityCleanlinessPublicTransport	0.761	0.885	0.906	0.575	0.974
Group_1_Roads_SignsQuality	0.803	0.877		0.629	0.974
Group_1_AccessibilityAvailabilityFacilitiesForDisables	0.735	0.891		0.592	0.974
Group_1_PreservingProtectingCleaningEnvironment	0.811	0.874		0.635	0.974
Group_1_TouristicInfoAccessibility	0.708	0.896		0.684	0.973
Group_2_CuturalEvents	0.745	0.903	0.916	0.738	0.973
Group_2_SportingEvents	0.710	0.907		0.717	0.973
Group_2_VarietyQualityEntertainment	0.789	0.899		0.763	0.973
Group_2_ArtisticMonumentalHeritage	0.782	0.899		0.759	0.973
Group_2_FairsConferences	0.635	0.916		0.739	0.973
Group_2_ReligiousBuildings_Events	0.781	0.899		0.738	0.973
Group_2_HistoryLandscapeFoodWine	0.774	0.900		0.753	0.973
Group_3_AccomodationQuality	0.806	0.861	0.903	0.734	0.973
Group_3_AccomodationOffersVariety	0.812	0.856		0.782	0.973
Group_3_HumanResourcesProfessionalism	0.802	0.865		0.778	0.973
Group_4_Food_WineQuality	0.822	0.918	0.933	0.721	0.973
Group_4_Food_WineVariety	0.858	0.913		0.747	0.973
Group_4_Food_WineOfferTypicality	0.861	0.913		0.736	0.973
Group_4_HumanResourcesProfessionalism	0.764	0.925		0.785	0.973
Group_4_Shops_ShoppingCentresQuality	0.671	0.937		0.746	0.973
Group_4_CraftsmanshipTypicalLocalProducts	0.848	0.914		0.740	0.973
Group_5_TravelAssurance	0.806	0.942	0.946	0.667	0.973
Group_5_CurrencyExchange	0.820	0.940		0.692	0.973
Group_5_CarRental	0.866	0.931		0.667	0.973
Group_5_LuggageTransport	0.895	0.926		0.741	0.973
Group_5_EquipmentHire	0.881	0.929		0.701	0.973
Group_6_Tours_ExcursionsAvailability	0.839	0.947	0.954	0.773	0.973
Group_6_Tours_ExcursionsVariety	0.871	0.943		0.786	0.973
Group_6_Tours_ExcursionsQuality	0.880	0.942		0.794	0.973
Group_6_TouristGuideService	0.880	0.942		0.794	0.973
Group_6_GuideServiceWithTransport	0.849	0.945		0.753	0.973
Group_6_CreateCustomisedItineraries	0.821	0.950		0.765	0.973

	Statistics calculated in each item group separately			Statistics calculated on the pooled set of items, with no items’ group distinction
	Item-total correlation	Cronbach’s alpha if the item is deleted	Cronbach’s alpha	Item-total correlation	Cronbach’s alpha if the item is deleted
Group_1_PunctualityCleanlinessPublicTransport	0.761	0.885	0.906	0.575	0.974
Group_1_Roads_SignsQuality	0.803	0.877		0.629	0.974
Group_1_AccessibilityAvailabilityFacilitiesForDisables	0.735	0.891		0.592	0.974
Group_1_PreservingProtectingCleaningEnvironment	0.811	0.874		0.635	0.974
Group_1_TouristicInfoAccessibility	0.708	0.896		0.684	0.973
Group_2_CuturalEvents	0.745	0.903	0.916	0.738	0.973
Group_2_SportingEvents	0.710	0.907		0.717	0.973
Group_2_VarietyQualityEntertainment	0.789	0.899		0.763	0.973
Group_2_ArtisticMonumentalHeritage	0.782	0.899		0.759	0.973
Group_2_FairsConferences	0.635	0.916		0.739	0.973
Group_2_ReligiousBuildings_Events	0.781	0.899		0.738	0.973
Group_2_HistoryLandscapeFoodWine	0.774	0.900		0.753	0.973
Group_3_AccomodationQuality	0.806	0.861	0.903	0.734	0.973
Group_3_AccomodationOffersVariety	0.812	0.856		0.782	0.973
Group_3_HumanResourcesProfessionalism	0.802	0.865		0.778	0.973
Group_4_Food_WineQuality	0.822	0.918	0.933	0.721	0.973
Group_4_Food_WineVariety	0.858	0.913		0.747	0.973
Group_4_Food_WineOfferTypicality	0.861	0.913		0.736	0.973
Group_4_HumanResourcesProfessionalism	0.764	0.925		0.785	0.973
Group_4_Shops_ShoppingCentresQuality	0.671	0.937		0.746	0.973
Group_4_CraftsmanshipTypicalLocalProducts	0.848	0.914		0.740	0.973
Group_5_TravelAssurance	0.806	0.942	0.946	0.667	0.973
Group_5_CurrencyExchange	0.820	0.940		0.692	0.973
Group_5_CarRental	0.866	0.931		0.667	0.973
Group_5_LuggageTransport	0.895	0.926		0.741	0.973
Group_5_EquipmentHire	0.881	0.929		0.701	0.973
Group_6_Tours_ExcursionsAvailability	0.839	0.947	0.954	0.773	0.973
Group_6_Tours_ExcursionsVariety	0.871	0.943		0.786	0.973
Group_6_Tours_ExcursionsQuality	0.880	0.942		0.794	0.973
Group_6_TouristGuideService	0.880	0.942		0.794	0.973
Group_6_GuideServiceWithTransport	0.849	0.945		0.753	0.973
Group_6_CreateCustomisedItineraries	0.821	0.950		0.765	0.973

Source(s): Authors’ own elaboration

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