Table A1

Complete list of the project delivery related challenges and solutions

Representing challenge/barrierReferences
Lack of/inadequate involvement of HVAC contractors and operation/maintenance people in the project definition and design phaseINT 2 (PropertyMgmt)
INT 1 (PMContractor), INT 6 (PropertyMgmt), INT 4 (PMContractor)
Fragmented (i.e. divided/isolated) procurement, project delivery, and maintenance process (multiple contracts) of energy efficient systemsINT 1 (PMContractor), INT 2 (DM)
INT 5 (PMContractor)
INT 1 (PMClient)
Dominance of low-price criteria in the tendering process for selecting contractors which usually has low capacity to deliver their promisesINT 1 (DM), INT 5 (PMContractor)
Construction phase errors (e.g. problems in building structure, building services)INT 5 (PropertyMgmt)
Deviation between designed and purchased/installed devices/equipment by contractor for securing his/her own benefitsINT 3 (PMClient)
Delay and low quality in the work of low-capacity contractors, selected solely because of the low priceINT 5 (PMContractor)
Delivery problems in the supply chain of required equipmentINT 3 (DM)
Difficulty of diagnosing construction errors in use phase of the building with regard to their impact of energy efficiency (for instance in terms of air tightness)INT 5 (PropertyMgmt)
High variation between the design and the execution of building services systems (especially heating part)INT 3 (DM)
High variability among resources of different companies in projects with fragmented delivery processesINT 5 (PMContractor)
Inadequate investment of time and cost in project definition and design/planning phasesINT 4 (PMContractor)
Lack of integrated and directed efforts between people, processes and technologyINT 1 (PMContractor)
Lack of contracts with project and building life cycle responsibility and benefits for the key parties (including energy providers)INT 1 (PMContractor)
Low priority of energy efficiency as a goal in project definition phaseINT 2 (PMClient)
Lack of planning (in project definition and design phases) for details and processes of collecting and analyzing energy consumption data in the operation phaseINT 3 (PropertyMgmt)
Lack of standardized and routine process for design and implementation of hybrid energy systemsINT 4 (PMContractor)
Lack of attention to the delivery capacity (resource and competence), content of the offer (e.g. schedule) besides the priceINT 5 (PMContractor)
Scheduling issuesINT 3 (PMContractor)
Traditional contracting model (energy system providers are not involved and accountable for the performance of building energy system in the operation phase)INT 1 (PropertyMgmt)
Traditional contracts which foster isolated and fragmented workingINT 3 (PropertyMgmt)
Unreliable information flow between parties in the project definition, design, and construction phases about energy efficiency goalsINT 1 (PMClient)
Unavailability of required material/components due to the natural (e.g. corona pandemic) or political (war in Ukraine) crisesINT 5 (PMContractor)
Representing solution/enablerReferences
Life cycle contractINT 1 (PropertyMgmt)
INT 2 (PropertyMgmt)
INT 3 (DM)
INT 3 (PMClient)
INT 3 (PMContractor)
INT 3 (PropertyMgmt)
INT 4 (PMContractor)
INT 5 (DM)
INT 5 (PropertyMgmt)
INT 5 (PMContractor)
INT 5 (PMContractor)
INT 2 (DM)
Collaborative project delivery models (e.g., alliance)INT 1 (PMClient)
PMContractor
INT 2 (PMContractor)
INT 3 (DM)
Involving building services people in the project definition and design phaseINT 2 (PMContractor)
INT 2 (PropertyMgmt)
INT 3 (PMClient)
INT 4 (PMContractor)
Involvement of client and its representative (consultant) from project definition phase until the end of the projectINT 1 (DM)
INT 2 (PropertyMgmt)
INT 3 (PMClient)
Early definition of the use of building and its spacesINT 1 (PMContractor)
INT 3 (PMClient)
Applying a system thinking method in project definition phase to clarify the consequence of a change or choice about one aspect of the building on the other aspectsINT 3 (PMClient)
Creating more tempting incentives for achieving high energy efficiencyINT 4 (PMContractor)
Early definition and determination of the operational feature of the building for having an accurate and realistic estimation of energy consumptionINT 5 (PMContractor)
Flexible target setting for budgetINT 5 (PMClient)
Having a third-party inspector for assessing efficiency of building energy systemsINT 2 (PropertyMgmt)
Involvement of design team in the project definition phaseINT 1 (PMClient)
Identifying and analyzing the probability and impact of the risk of changing the use of the building space in the project definition phaseINT 3 (PMClient)
Involvement of maintenance experts in the design phaseINT 6 (PropertyMgmt)
Paying attention to the delivery capacity (resource and competence), content of the offer (e.g. schedule) besides the priceINT 5 (PMContractor)
Sufficient investment of time and cost in project definition phaseINT 3 (PMClient)
Updating the energy consumption target when there is a change in the design and use of building spaces andINT 3 (PMClient)
Using lessons learned of similar projects in the project definition and design phaseINT 2 (PMClient)

Source(s): Authors’ own work

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