Table 6.

Conclusions and theoretical and managerial implications

ConclusionsTheoretical and managerial implications
Ephemeral content marketing can be perceived and underpinned by six key aspects: entertainment, trendiness, informativeness, interactivity, aesthetic quality and perceived relevanceThis study recommends that brands should embrace new trends of ephemeral content on social networking sites, ensuring those six aspects to enhance brand–customer interaction experiences
This study concludes that ephemeral content marketing can help brands create a sincere, approachable and friendly image with customers It can also help brands share stories, experiences, or activities that are relevant These perceptions, in turn, influence purchasing decisions, WOM referrals, knowledge-sharing behaviors and social influenceBrand should use ephemeral content to demonstrate the core values of the brand and transparency in all aspects of the company: paperwork, production, price, product quality, third-party testing, previous customer feedback, etc. This aimed at making customers feel like they know the brand very well, increasing connection and encouraging them to engage with the brand

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