Measurement instrument
| Constructs | Items | Measures | ||
|---|---|---|---|---|
| User characteristics adapted from Vallespín et al. (2017) | X0.0 Have you used a tourism review platform at least one time in the last year to book an accommodation for trip purposes | Yes, no. If yes, continue answering this questionnaire | ||
| X0.1: Age | Ranges: 18–25, 26–35, 36–45, 46–55, 56–65, 66 or more years old | |||
| X0.2: Gender | Male, female, not answered | |||
| X0.3: Education | No formal education, primary school, secondary school, University-undergraduate degree, University-postgraduate degree | |||
| X0.4: Job status | Unemployed, remunerated internship, partial-time employed, full-time employed | |||
| X0.5: Family incomes | Less or equal to €30.000, between €30.001 and €60.000, between €60.001 and €90.000, equal or more than €90.001 | |||
| X0.6 Previous experience on accommodation review platforms | Low, medium, high | |||
| Please rate the importance of the following reasons when you are seeking information on review sites (i.e. Booking or TripAdvisor) about an accommodation | ||||
| Use intention (UI) adapted from Chen et al. (2017) | UI1. The likelihood of using the eWOM would be higher UI2. The probability that I would consider using the eWOM would be higher UI3. My willingness to use the eWOM would be higher | |||
| Use (U) adapted from Carranza et al. (2020) | U1. I feel able to use eWOM U2. I consider that using eWOM rely only on me U3. I have the skills and expertise to use eWOM | |||
| Perfectionist attitude (PEA) adapted from Rezaei (2015) | PEA1. Considering the eWOM is important to me PEA2. I try to get the very best or perfect eWOM to me PEA3. Getting very good quality information on eWOM is important to me | |||
| Novelty-fashion attitude (SUA) Adapted from Rezaei (2015) | FAA1. I usually check one or more new eWOM comments of accommodations FAA2. I am up-to-date with the changing eWOM in accommodation FAA3. Novelty, attractive content in eWOM is very important to me | Seven-point Likert scale (1 = “Strongly disagree”; 7 = “Strongly agree” or 1 = “Unlike me”; 7 = “Like me” or 1 = “Very infrequently” (0–1 times); 7 = “Very frequently” (6–7 times) | ||
| Sustainable attitude (SUA) adapted from Rezaei (2015) | SUA1. I carefully look for the eWOM regarding sustainable information SUA2. I usually check the eWOM regarding sustainable information SUA3. The eWOM about sustainability is very important to me | |||
| Recreational attitude (REA) adapted from Rezaei (2015) | REA1. Using eWOM is a pleasant activity to me REA2. Using eWOM is an enjoyable activity to me REA3. I enjoy using the eWOM just for the fun of it | |||
| Impulsiveness attitude (IMA) adapted from Rezaei (2015) | IMA1. I am more impulsive and I don’t consider eWOM IMA2. Often I make careless use of eWOM I later wish I had not IMA3. I do not carefully check eWOM | |||
| Constructs | Items | Measures | ||
|---|---|---|---|---|
| User characteristics | X0.0 Have you used a tourism review platform at least one time in the last year to book an accommodation for trip purposes | Yes, no. If yes, continue answering this questionnaire | ||
| X0.1: Age | Ranges: 18–25, 26–35, 36–45, 46–55, 56–65, 66 or more years old | |||
| X0.2: Gender | Male, female, not answered | |||
| X0.3: Education | No formal education, primary school, secondary school, University-undergraduate degree, University-postgraduate degree | |||
| X0.4: Job status | Unemployed, remunerated internship, partial-time employed, full-time employed | |||
| X0.5: Family incomes | Less or equal to €30.000, between €30.001 and €60.000, between €60.001 and €90.000, equal or more than €90.001 | |||
| X0.6 Previous experience on accommodation review platforms | Low, medium, high | |||
| Please rate the importance of the following reasons when you are seeking information on review sites (i.e. Booking or TripAdvisor) about an accommodation | ||||
| Use intention (UI) adapted from | UI1. The likelihood of using the eWOM would be higher | |||
| Use (U) adapted from | U1. I feel able to use eWOM | |||
| Perfectionist attitude | PEA1. Considering the eWOM is important to me | |||
| Novelty-fashion attitude | FAA1. I usually check one or more new eWOM comments of accommodations | Seven-point Likert scale | ||
| Sustainable attitude | SUA1. I carefully look for the eWOM regarding sustainable information | |||
| Recreational attitude | REA1. Using eWOM is a pleasant activity to me | |||
| Impulsiveness attitude (IMA) adapted from | IMA1. I am more impulsive and I don’t consider eWOM | |||
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