Table 2.

Industry 4.0 benefits and challenges across all three business model elements in economic dimension of sustainability

Business model dimensionBenefitsChallenges
Value creationInterconnection between companies;
Transparency of information;
Decentralisation of production and decision-making;
Real-time human or machine assistance
The implementation of Industry 4.0 is subject to substantial short-term organisational and financial efforts, while the benefits are only expected in the medium to short-term plan horizon;
Economic uncertainty
Value deliveryNew customer interfaces;
Customer proximity;
Product/service personalisation
Converting data into commercial use;
Overwhelming customer demand hampers internal standardisation and, with it, the cost efficiency of Industry 4.0-related solutions
Value captureMore efficient processes that lead to cost optimisation and new revenue streamsCompanies often fear losing their existing customers as they become more aware of price fluctuations and switch to more cost-efficient alternatives;
Market uncertainty
Source: Authors’ own work

or Create an Account

Close Modal
Close Modal