Interviewees’ description and responsibilities
| Interviewee identifier | Position, position acronym | Years in the position | Years at AdN or AdP | Experience with RPA (Years) | First round date, length in minutes | Second round date, length in minutes | Main RPA responsibilities |
|---|---|---|---|---|---|---|---|
| 1_Dir | Director of the DIS&T (IT Director) | 5 | 9 | 3 | 19/04/2022 (20) | 28/07/2023 (49) | Project sponsor |
| 2_PMan | Application Coordinator of the DIS&T (Project Manager) | 8 | 19 | 3 | 13/04/2022 (49) | 12/09/2023 and 19/02/2024 (47) |
|
| 3_POacc | Accounting Coordinator (Process Owner: Accounting) | 20 | 20 | – | 04/04/2022 (41) | 12/09/2023 (33) | a) |
| 4_PUacc | Process User: Accounting | 7 | 14 | – | – | 19/01/2024 (18) | Employee directly affected, below the Accounting Coordinator (“Supervisor”) |
| 5_POpmc | Responsible for PMC (Process Owner: PMC) | 20 | 20 | – | 06/06/2022 (27) | 12/09/2024 (13) | a) |
| 6_PUpmc | Process User: PMC | 19 | 19 | – | – | 19/01/2024 (25) | Employee directly affected, under the responsible for PMC |
| 7_POpoc | Responsible for Product Quality (Process Owner: Quality) | 7 | 20 | – | 07/04/2022 (36) | 12/09/2023 (32) | a) |
| 8_Ext | Coordinator of the External Development Team (External Implementer) | 8 | – | 6 | 03/05/2022 (38) | 16/02/2024 (50) |
|
| Interviewee identifier | Position, position acronym | Years in the position | Years at AdN or AdP | Experience with RPA (Years) | First round date, length in minutes | Second round date, length in minutes | Main RPA responsibilities |
|---|---|---|---|---|---|---|---|
| 1_Dir | Director of the DIS&T (IT Director) | 5 | 9 | 3 | 19/04/2022 (20) | 28/07/2023 (49) | Project sponsor |
| 2_PMan | Application Coordinator of the DIS&T (Project Manager) | 8 | 19 | 3 | 13/04/2022 (49) | 12/09/2023 and 19/02/2024 (47) | Select, analyze, and approve processes for automation Manage robot operations Liaise between the internal infrastructure team and external implementer Oversee external service provider’s technical implementation Ensure smooth post-implementation by addressing bugs and identifying improvements |
| 3_POacc | Accounting Coordinator (Process Owner: Accounting) | 20 | 20 | – | 04/04/2022 (41) | 12/09/2023 (33) | |
| 4_PUacc | Process User: Accounting | 7 | 14 | – | – | 19/01/2024 (18) | Employee directly affected, below the Accounting Coordinator (“Supervisor”) |
| 5_POpmc | Responsible for PMC (Process Owner: PMC) | 20 | 20 | – | 06/06/2022 (27) | 12/09/2024 (13) | |
| 6_PUpmc | Process User: PMC | 19 | 19 | – | – | 19/01/2024 (25) | Employee directly affected, under the responsible for PMC |
| 7_POpoc | Responsible for Product Quality (Process Owner: Quality) | 7 | 20 | – | 07/04/2022 (36) | 12/09/2023 (32) | |
| 8_Ext | Coordinator of the External Development Team (External Implementer) | 8 | – | 6 | 03/05/2022 (38) | 16/02/2024 (50) | Analyze processes Prepare project documentation Develop robots Conduct testing Provide process support |
Identify high-potential processes for automation, providing detailed descriptions (including inputs, outputs, process flow, actors, requisites, rules and exceptions) for analysis by the project manager and external implementer; provide final validation of automation during the hypercare phase
Sharing content requires targeting cookies to be enabled. Please update your cookie preferences to use this feature.