Table A1

Brief characterization of the 26 processes

Process #ObjectivesYear of automation/Year of PDD submissionStatus as of March 2024
P1Proof of Concept
Upload existing laboratory data from the Laboratory Information Management System to the ENKI web platform
2019a)
P2Alerts report2019a)
P3Collect information for reporting purposes2019b)
P4Calculate monthly clients’ impairment amounts and input the corresponding accounting entries into SAP2019b)
P5Send email with report2019b)
P6Integrate the accounting program (SAP) with the document management system (iPortal), eliminating the need to access two platforms for complementary information2019a)
P7Prepare informational reports for the business areas2019b)
P8Insert the iPortal hyperlink into SAP2019a)
P9Monitor expiry dates of Social Security declaration2019b)
P10Monitor expiry dates of Tax Authority declaration2019b)
P11Supplier debt reportc)
P13Control of returned correspondence2022b)
P14Invoice dispatch controlc)
P15Spontaneous applications2019a)
P16Data export to SQL Serverc)
P17 (Initially identified as P12)Convert purchase requisitions into purchase orders2020a)
P18Legal processes (Intranet)c)
P19SAP data extractionc)
P20Link AQUAWORKS and SAP systemsc)
P21SAP–Control of operating contracts2021a)
P22Digitize invoices2021a)
P23Manage current accounts2023a)
P24Invoice review managementd)
P25Digital archive2023a)
P26SAP–Extract, Transform, and Load (ETL) database routine2024a)
P27Keep an updated non-debt certificate from Social Security in each supplier’s folder2024a)

Note(s): a) Process successfully automated

b) Process requiring modifications by the external development team. Ready for implementation upon completion of this phase

c) Process that has not yet progressed beyond the analysis phase

d) Process that has not yet progressed to the development phase

Source(s): Authors’ own work

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