Table 6

Current practices and ML approaches for reducing administrative burdens

Current practices of the Seoul PBProposed ML approach
Learning costs
  • Public officials manually read and assign proposals to relevant departments or classify them as city- or district-level proposals

  • Committees of citizens and public officials screen, reduce and synthesise proposals based on content

  • Automate proposal categorisation by assigning proposals to thematic topics, allowing comparison with citizen-submitted categories

  • Generate summaries, assist in categorisation, and create visual materials to enhance communication and data literacy

Compliance costs
  • Operate PB School programmes, delivered online and offline, to build citizens’ capacity for narrowing knowledge gaps and writing effective proposals

  • Provide instant predictive feedback on likely voting outcomes, including popular topics, project duration, budgets, areas, and information levels

Source(s): Author’s own work

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