Table A1

Questionnaire items

Constructs (sample = 448)Number of itemsCronbach’s alphaFactor loading
Knowledge sharing with customers60.909 
  1. The organization is aware of the requirements of its customers

  0.749
  1. Customers are encouraged to provide feedback

  0.741
  1. Customer feedback is used to improve customer relations, processes, products and services

  0.841
  1. The organization has systematic processes for handling complaints

  0.871
  1. Misunderstandings between customers and organization about orders are rare

  0.778
  1. Customers contribute to the development of the organization’s values

  0.784
Knowledge sharing with suppliers40.869 
  1. The organization seeks long-term stable relationships with suppliers

  0.901
  1. The organization seeks assurance of quality from suppliers

  0.913
  1. Suppliers are provided with information so that they can improve their quality and responsiveness

  0.765
  1. Suppliers are involved in the development of new products

  0.556
Workforce agility50.907 
  1. I am comfortable with change, new ideas, and new technologies in my organization

  0.61
  1. I am flexible to quickly change from task to task, job to job, and place to place

  0.73
  1. I map my skills, benchmark for skill assessment, and develop skills

  0.89
  1. I am comfortable with cross-functional project teams, collaborative ventures with other companies, or with a virtual organization

  0.90
  1. I am tech-savvy and have knowledge in advanced manufacturing technologies, IT skills, use of mobile technologies, etc

  0.90
New product flexibility30.924 
  1. Our company is able to introduce and manufacture new parts and products at a low cost

  0.901
  1. Our company is able to launch new part and products quickly in a short time

  0.925
  1. Our company is able to manage the time and cost to perform design activities concurrently

  0.897
Sustainable green product innovation40.897 
  1. Our company chooses the materials of the product that produce the least amount of pollution for conducting the product development or design

  0.746
  1. Our company chooses the materials of the product that consume the least amount of energy and resources for conducting the product development or design

  0.903
  1. Our company uses the fewest amount of materials to comprise the product for conducting the product development or design

  0.903
  1. Our company would circumspectly deliberate whether the product is easy to recycle, reuse, and decompose for conducting the product development or design

  0.777
Environmental sustainability performance40.917 
  1. Our firm reduced energy consumption

  0.847
  1. Our firm reduced wastes and emissions from operations

  0.847
  1. Our firm reduced purchases of non-renewable materials, chemicals, and components

  0.925
  1. Our firm reduced the environmental impacts of its products/service

  0.812

Source(s): Authors’ own work

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