Table 6

Summary of changes in the five components of the Rapport-Pro (mean difference and SE) across different rapport conditions (low vs moderate vs high)

Condition comparisons
Low–ModerateModerate–HighLow–High
ΔMSEΔMSEΔMSE
Rapport-Pro      
Mutual connection0.96**0.100.110.111.07**0.11
Paying attention1.21**0.110.31**0.111.52**0.11
Building a relationship1.09**0.110.48**0.111.57**0.11
Being approachable1.05**0.100.50**0.101.55**0.10
Being professional0.85**0.090.110.090.96**0.09

Note(s):

Bolded entries indicate the significant comparisons of conditions. **p < .001 and *p < 0.05

Source(s): Authors’ own work

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