Table II Analytical overview of themes... | Emerald Publishing

Table II

Analytical overview of themes

Phase	Perry	Patricia	Charles
Pre-crisis stressors
Trust	“I need competent successors but I do not think they are capable of anything” “enormous sense of duty to trustfully manage my wife’s heritage and property”	“Continuity, reliability and commitment are my main values and I cannot see these values in our two sons, which hurts”	“Who, due lack in trust in me, disregards my responsibilities and competences, even in front of our employees, which is really humiliating” “[…] very bad, especially in front of the employees, who became witnesses”
Letting go	“The hotel is what it is today due to my entrepreneurial spirit and efforts over the past 35 years. My sons are a different generation, they don’t know how to work properly and find leisure time much more important than dedicated work for the family firm. Running a hotel, however, means working 24/7 and 365 days a year”	“[…] a shared vision of how to organize our future private life and how to manage to let loose the family business”	“Can you imagine how it feels if your father in front of the whole community, friends and relatives, claims that he will hand over the business in the next year? And now, five years after, the leadership succession has still not taken place? This is a big burden for me and my wife Susan”
Power switch	“[…] succession will only work with a sharp cut, but I do not want to commit myself when I will hand over the firm” “No, I did not cultivate, develop or enhance Charles’ knowledge of business-related issues”	“[…] maintain and increase the family heritage”	“My father did not at all introduce me into my new role as CEO of the business”
Jealousy		“I know that Charles envies Peter for his health issue, but always I tried to treat both of them the same”	“I have been the only one of us two working in the family firm so far, while Peter had been employed in a completely different sector, enjoyed his life and only came to stay in the hotel for their yearly holiday” “Peter had always been treated differently or even better by our parents, although they deny it”
Intergenerational learning
Pile-up demands	“[…] found it risky and it is a tough scenario for me, I started realizing that I had to give up my monopoly of knowledge and power in the business and transfer it” “I know I have to hand over responsibility to Charles”	“[…] a set date to retire from my operational duties and I step-by-step handed over my duties of the reception to Susan”	“[…] very bad, especially in front of the employees, who became witness”
Adaptive resources	“[…] is challenged by constant changes being made by his sons, who have a different approach towards entrepreneurial activities compared to me”	“We now agreed to hold a weekly jour-fixe with a pre-defined agenda”	“[…] we send our concerns to be discussed to my father via email and every Monday morning we sit together and talk the points through”
Perception	“[…] is challenged by constant changes being made by his sons, who have a different approach towards entrepreneurial activities compared to me”	“I didn’t want the situation to deescalate like this. What have I done?”	“[…] more pro-active in my entrepreneurial activities making, much more out of my educational background and experience in the hospitality industry and thus I also got more confidence in my work”

Phase	Perry	Patricia	Charles
Pre-crisis stressors
Trust	“I need competent successors but I do not think they are capable of anything”“enormous sense of duty to trustfully manage my wife’s heritage and property”	“Continuity, reliability and commitment are my main values and I cannot see these values in our two sons, which hurts”	“Who, due lack in trust in me, disregards my responsibilities and competences, even in front of our employees, which is really humiliating”“[…] very bad, especially in front of the employees, who became witnesses”
Letting go	“The hotel is what it is today due to my entrepreneurial spirit and efforts over the past 35 years. My sons are a different generation, they don’t know how to work properly and find leisure time much more important than dedicated work for the family firm. Running a hotel, however, means working 24/7 and 365 days a year”	“[…] a shared vision of how to organize our future private life and how to manage to let loose the family business”	“Can you imagine how it feels if your father in front of the whole community, friends and relatives, claims that he will hand over the business in the next year? And now, five years after, the leadership succession has still not taken place? This is a big burden for me and my wife Susan”
Power switch	“[…] succession will only work with a sharp cut, but I do not want to commit myself when I will hand over the firm”“No, I did not cultivate, develop or enhance Charles’ knowledge of business-related issues”	“[…] maintain and increase the family heritage”	“My father did not at all introduce me into my new role as CEO of the business”
Jealousy		“I know that Charles envies Peter for his health issue, but always I tried to treat both of them the same”	“I have been the only one of us two working in the family firm so far, while Peter had been employed in a completely different sector, enjoyed his life and only came to stay in the hotel for their yearly holiday”“Peter had always been treated differently or even better by our parents, although they deny it”
Intergenerational learning
Pile-up demands	“[…] found it risky and it is a tough scenario for me, I started realizing that I had to give up my monopoly of knowledge and power in the business and transfer it”“I know I have to hand over responsibility to Charles”	“[…] a set date to retire from my operational duties and I step-by-step handed over my duties of the reception to Susan”	“[…] very bad, especially in front of the employees, who became witness”
Adaptive resources	“[…] is challenged by constant changes being made by his sons, who have a different approach towards entrepreneurial activities compared to me”	“We now agreed to hold a weekly jour-fixe with a pre-defined agenda”	“[…] we send our concerns to be discussed to my father via email and every Monday morning we sit together and talk the points through”
Perception	“[…] is challenged by constant changes being made by his sons, who have a different approach towards entrepreneurial activities compared to me”	“I didn’t want the situation to deescalate like this. What have I done?”	“[…] more pro-active in my entrepreneurial activities making, much more out of my educational background and experience in the hospitality industry and thus I also got more confidence in my work”