Table 2

Field frames of logistics and supply chain's digitalization

Year(s)EventInitial frameNew frameExampleOutcome
Field frame 1: the transformation from analog to digital services
1965–19901aShipping documents are based on manual and pure paper-based processesShipping information was sent through telex or electronic data interchange (EDI)The first telex message (a forerunner of EDI) were sent in 1965 sending shipping manifestsPorts increased efficiency through the use of terminal operating systems, providing the foundation for the “globalization”
1965–19801bUncoordinated use of electronic exchange and technologyDevelopment of standards for electronic interchangeCreation of IST standards such as for trade documents (ISO 3535) and administration, commerce and trade (ISO 9735)EDI becomes more professional and standardized, leading to a further dissemination of EDI
Field frame 2: the dissemination of L&SC management software
Early 1970–19802aTraditional manufacturing was forecast drivenThe introduction of the barcode shifts supply chains to demand-driven and drives efficienciesIn 1974, a pack of Wrigley's chewing gum is the first retail product sold using a barcode scannerReduction in inventory levels and changes in supply chain structures
1970s–19802bWarehouse and transportation management is not computer basedSupply chain management systems or material requirements planning (MRP) are introducedSoftware programs (e.g. WMS) and/or automated storage and retrieval systems (AR/RS) were being deployedBusiness drives the market by adopting integrated software solutions
Late 1980s–19902cLogistics software restricted to one function, e.g. inventoryERP programs go beyond one function and include, e.g. supplier materials and other functionsThe automotive sector drives vertical integration with its suppliers and customersManagers became aware of logistics as an area to significantly improve the bottom line
1970–19802dProviding information is demand drivenInformation is available in real timeFedEx Express launches the first digitized management system offering package status in real timeInvestments in digitalization can lead to a competitive advantage
Field frame 3: the globalization of supply chains through the World Wide Web
1985–20003aLogistics transactions are rather one-way communications and information is often difficult to obtainThe Internet and the World Wide Web offer a two-communication approach and make it easier for organizations to obtain informationThe simplified worldwide communication and real-time data flows leads to better information control and globalizationThe worldwide information and data exchange with other countries push more complex supply chains
1990–20103bPurchasing and logistics flows are restricted to rather local markets and global suppliers are hard to findThe Internet offers a two-communication approach, thus faster access to a worldwide market and global suppliersIn the 1990s, Walmart shifted their supply chain toward Asia for cheaper product purchase, leading to shift in power balance between discounters and US domestic suppliersEasier controllable logistics flows lead to an increase in outsourcing and other alliances
Field frame 4: the rise of e-commerce
1994–20104aShopping is dominated by brick-and-mortar stores = supply scarcityConsumer increasingly order “online” = supply munificenceAmazon goes live in 1994 to deliver books within the USA from an online platformLogistics activities gradually switch from B2B to B2C
1995–20054bDatabase access is restricted to tightly controlled by a companyCloud computing offers companies to combine various data flowsCloud computing was popularized with Amazon.com releasing its Elastic Compute Cloud product in 2006Cloud computing allows logistics companies to avoid or minimize up-front IT infrastructure costs
1995–20054cComputer coordinates the supply chainPlatforms coordinate and create complex supply chainsAmazon creates an own complex digital ecosystem of consumers and suppliersData-driven platforms increasingly disrupt existing supply chains
Field frame 5: the deployment of Internet of Things and big data
2015–today5aApplications are stand-alone solutionsBig data flows can be automated and thus provideAlibaba introduced a patent for “anticipatory shipping”Big data analytics further increase efficiency and reduce inventory costs
 5bInternet applications are mainly isolated transactions/ stand-alone solutionsCollecting and connecting date enable new products and servicesIBM and Maersk introduced blockchain to streamline customs and shipping processesInformation and data of consumer and transaction can be turned into a competitive advantage

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