Table 3

Data analysis

Open codesAxial codesSelective codesSample quotes
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    Cancellation and filtering of background noise

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    Enhancing and amplifying speech over ambient sounds

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    Advanced noise suppression capabilities

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    Adaptive sound processing

Adept at adaptive management of noiseIntelligent environment managementID 4: “AI-driven hearing aids offer compelling advantages, including real-time audio adjustment (e.g. filtering out traffic sounds and amplifying voices).”
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    Context-aware processing

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    Clarity in environmental sounds

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    Environment-specific optimization

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    Dynamic voice adaptation

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    Multiple-speaker environment management

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    Automatic volume adjustments

Automatic environment detectionID 16: “I envision AI-enhanced hearing aids adapting seamlessly across various environments by automatically adjusting to the surroundings.”
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    Lowers mental fatigue

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    Lowers the listening effort

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    Reduces the strain on the hearing

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    Less physical strain to listen

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    Improves concentration/focus

Reduces cognitive drainSuperior user experienceID 18: “One problem was mental fatigue after a day of work, where I would need to attend meetings or one-on-one discussions, so by the end of the day, I would be mentally tired.”
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    Learning user preferences over time

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    Personalized processing of sounds

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    Recognizes the voice of familiar people

Personalization through learningID 6: “What I like most about AI-powered hearing aids is their intelligence and adaptability … I also appreciate the personalization features.”
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    Clear conversation in meetings

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    Better family gathering participation

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    Improves voice clarity

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    Reduced need for repetition requests

Improved communication in social and professional settingsEnhanced social inclusionID 19: “At family gatherings, it would help me join conversations without constantly asking people to repeat themselves.”
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    Increased social confidence

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    Reduced social isolation

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    Enhanced social participation

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    Prioritizing specific speakers

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    Greater independence in social settings

Enhances comfort in social settingsID 26: “This adaptability would help me stay engaged without feeling overwhelmed, making social and professional interactions smoother, more enjoyable, and far less exhausting.”
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    Ability to detect a fall

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    Heart rate/health monitoring

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    Hearing health tracking

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    Activity/fitness tracking

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    Early health issue detection

Facilitates health monitoringIntegrated wellness-well-being ecosystemID 9: “AI could also provide real-time data, helping users monitor hearing health and offering insights into their listening patterns.”
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    Integrated with Smartphone applications

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    Supports Bluetooth streaming

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    Transmission of phone calls

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    Music streaming

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    Integration of voice assistants

Smart connectivityID 11: “I also very much like the fact that many of them like to use an app or my phone. This provides a comprehensive analysis of my hearing.”
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    Directional voice focus

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    Speaker identification/prioritization

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    Effective algorithms

Superior voice processingTechnological superiorityID 23: “I also appreciate features like directional microphones, which help me focus on the person I am speaking with.”
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    Language translation in real-time

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    Transcription and translation

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    Distinguish between different environmental sounds

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    Ability to classify and manage noise

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    Multi-language support

Advanced featuresID 4: “For outdoor settings, for example, it could cut out wind noise but enhance background warnings like traffic.”

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