Table A2

Findings on firms’ traceability and MT-SSCM approaches

Case companyExamples on traceability
+ easy to trace
− difficult to trace
Factors influencing traceability
+ enables traceability
− hinders traceability
MT-SSCM approach
Textile SC
FF Textile Retail 
  • Strong emphasis on supply chain traceability+ Cotton (traceable to yarn producer’s source or cotton field, if certified)

+ No intermediaries
+ A small number of suppliers
+ Suppliers willing to disclose supply chain      information
+ Implementation of certifications
+ Traceability requirements from customer firms      and consumers
+ Staff for traceability efforts
− Weak power positions hinder the collection of      supply chain information
  • Requires suppliers to commit to publicly disclose lower-tier suppliers during the supplier selection phase

  • Requires information from direct suppliers about lower-tier suppliers

  • Requires direct suppliers to notify of changes in lower-tier suppliers

  • Visits lower-tier suppliers’ premises occasionally

  • Relies mostly on an indirect MT-SSCM approach due to traceability challenges, which make it difficult to directly manage lower-tier suppliers

  • Guides and influences suppliers in their material selections and use of certifications to enhance traceability

  • Power position related to a direct supplier affects the ability to collect supply chain information and manage lower-tier suppliers

  • Non-complex, vertically integrated supply chain structures facilitate traceability and lower-tier supplier management

FT Textile Products
  • Strong emphasis on supply chain traceability+    Cotton

+ No intermediaries
+ Short distance to raw material sources
+ Implementation of certifications
+ Traceability requirements from customers
+ Suppliers willing to disclose supply chain      information
− Long, complex and geographically distant supply      chains (e.g. highly fragmented production)
− A large number of suppliers
− Suppliers lack the capability to collect and share      supply chain information
  • Requires information from direct suppliers about lower-tier suppliers

  • Requires direct suppliers to notify of changes in lower-tier suppliers

  • Visits lower-tier suppliers’ premises occasionally

  • Guides and influences suppliers in their material selections and use of certifications to enhance traceability

LT Yarn +    Cotton (traceable to the country of origin or cotton field, if certified)
−   Polyester
+ A small number of suppliers
+ Limited variety of product categories, limited      sources for raw materials
+ Implementation of certifications
+ Traceability requirements from customers
+ Suppliers willing to disclose supply chain      information
+ Suppliers have the capability to collect and share      supply chain information (e.g. European fibre      suppliers)
− Long, complex and geographically distant supply      chains
− Suppliers not willing to disclose supply chain      information
− Suppliers lack the capability to collect and share      supply chain information
  • Focuses on building good relationships with direct suppliers to indirectly manage lower-tier suppliers

  • Lower-tier supplier management not always relevant due to proximity to raw material sources

Passenger Traffic SC
FF Passenger Traffic 
  • Depends on the product category

+    Food products
+    Machinery
+ No intermediaries
+ Short distance to raw material sources
+ Minimally processed products and raw materials
+ Regulatory pressure for traceability
− Highly processed products and raw materials
  • Relies mostly on an indirect MT-SSCM approach

  • Focuses on building good relationships with direct suppliers to indirectly manage lower-tier suppliers

  • Engages direct suppliers to ensure that lower-tier suppliers comply with their own policies

  • Engages with lower-tier suppliers in some critical categories where traceability allows it

  • Requires information from direct suppliers about lower-tier suppliers

  • Requires direct suppliers to notify of changes in lower-tier suppliers

  • Approves lower-tier suppliers if a lower-tier supplier is significantly involved in production

  • Avoids intermediaries and purchases directly from the source when possible to enhance traceability

FT Agri-food Wholesale 
  • Depends on the product category


+    Private label raw materials (traceable to the source)+    Food products
+ Regulatory pressure for traceability
+ Traceability requirements from customer firms
+ Availability of information systems and tools
− Intermediaries present
− Highly processed products and raw materials
− No regulatory pressure for traceability
− Suppliers lack the capability to collect and share      supply chain information
  • Focuses on understanding and mapping their supply chains, with specific targets for supply chain mapping of certain raw materials

LT Confiture + Packaging and industrial products
−    Agri-food products (e.g. hazelnut)
+ No intermediaries
+ Short distance to raw material sources
+ Availability of industry-wide traceability      mechanisms
+ Availability of information systems and tools
− Long, complex and geographically distant supply      chains
− A large number of suppliers
− Highly processed products and raw materials
− No regulatory pressure for traceability
− Lack of information systems and tools (e.g. in      hazelnut supply chains)
− Suppliers not willing to disclose supply chain      information
− Suppliers lack the capability to collect and share      supply chain information
  • Relies on an indirect MT-SSCM approach due to resource restrictions and difficulties in identifying lower-tier suppliers

  • Focuses on building good relationships with direct suppliers to indirectly manage lower-tier suppliers, engaging and motivating direct suppliers to be transparent

  • Requires information from direct suppliers about lower-tier suppliers

  • Requires direct suppliers to notify of changes in lower-tier suppliers

  • Works with third parties to aid in traceability due to complex supply chains

  • Motivates and supports direct suppliers to improve supply chain information collection and sharing

LT Grain Mill 2 
  • Depends on the raw material

+ Grain (traceable to the source)
+ No intermediaries
+ Short distance to raw material sources
+ Minimally processed products and raw materials
+ Regulatory pressure for traceability
+ Availability of industry-wide traceability      mechanisms (e.g. grain passport)
+ Suppliers have the capability to collect and share      supply chain information
  • Ensures, already during the supplier selection phase, that suppliers are willing to disclose information

  • Lower-tier supplier management not always relevant due to proximity to raw material sources

  • Facilitates supplier visits for their customers if needed

FT Meal Solutions 
  • Depends on the product category

+ Strategic raw materials and high-volume products
+ No intermediaries
+ Short distance to raw material sources
+ Minimally processed products and raw materials
+ Regulatory pressure for traceability
+ Traceability requirements from customer firms
+ Suppliers have the capability to collect and share      supply chain information
− Intermediaries present
− Long, complex and geographically distant supply      chains
− Insufficient staff for traceability efforts
− Suppliers lack the capability to collect and share      supply chain information
  • Relies mostly on an indirect MT-SSCM approach due to resource restrictions

  • Ensures, already during the supplier selection phase, that suppliers are willing to disclose information

  • Focuses on building good relationships with direct suppliers to indirectly manage lower-tier suppliers

  • Requires information from direct suppliers about lower-tier suppliers

  • Avoids intermediaries and purchases directly from the source when possible to enhance traceability

  • Efforts are made to stay as close to the origin as possible due to traceability requirements from customer firms

Retail SC
FF General Retail 
  • Strong emphasis on supply chain traceability

  • 75%–80% of products can be traced very far

+ Private label raw materials (traceable to the source)
−    Components
+ No intermediaries
+ Short distance to the raw material sources
+ Minimally processed products and raw materials
+ Regulatory pressure for traceability
+ Availability of information systems and tools
− A large number of suppliers
− A large number of supply categories and products
− Lack of information systems and tools
− Suppliers lack the capability to collect and share      supply chain information
  • Relies mostly on an indirect MT-SSCM approach due to resource restrictions

  • Approves lower-tier suppliers through audits if a lower-tier supplier is significantly involved in production

FT Bakery + Volume products
+ Grain
− Spices, seeds, additives
− Small volumes bought from wholesalers and non-strategic suppliers
+ A small number of suppliers
+ Implementation of certifications
+ Regulatory pressure for traceability
+ Traceability requirements from customer firms
+ Suppliers have the capability to collect and share      supply chain information
− Intermediaries present
− Long, complex and geographically distant supply      chains
− Highly processed products and raw materials
  • Relies mostly on an indirect MT-SSCM approach

  • Approves lower-tier suppliers through audits if intermediaries are involved

  • Guides and influences suppliers’ use of certifications to improve traceability

  • Conducts traceability tests

  • Examines production facilities and raw material sources for risk evaluation

LT Grain Mill 1 + Grain (traceable to the farm)+ No intermediaries
+ Short distance to raw material sources
+ A small number of suppliers
+ Minimally processed products and raw materials
+ Regulatory pressure for traceability
+ Availability of industry-wide traceability      mechanisms (e.g. grain passport)
+ Traceability requirements from customer firms
  • Focuses on building good relationships with direct suppliers to indirectly manage lower-tier suppliers

  • Avoids intermediaries and purchases directly from the source when possible to enhance traceability

  • Lower-tier supplier management not always relevant due to proximity to raw material sources

LT Bakery Products 
  • Country of origin usually traceable

− Components
+ Traceability requirements from customer firms
− Lack of information systems and tools
− Suppliers not willing to disclose supply chain      information
− Suppliers lack the capability to collect and share      supply chain information
  • Relies on indirect and don’t bother MT-SSCM approaches, as suppliers are not always willing to disclose their lower-tier suppliers

  • Requires information from direct suppliers about lower-tier suppliers

FT Meat 
  • Depends on product category

+ Products and raw materials required by regulation (e.g. animal and contact materials)
− Components
+ No intermediaries
+ Short distance to raw material sources
+ Regulatory pressure for traceability
  • Direct lower-tier supplier management possible due to the proximity to the raw material source

LT Packaging 
  • Strong emphasis on supply chain traceability

+ Plastic granulate (traceable to the source)
− Spare parts, maintenance
+ No intermediaries
+ Minimally processed products and raw materials
+ Regulatory pressure for traceability
+ Traceability requirements from customer firms      (e.g. traceability tests)
+ Availability of information systems and tools
+ Suppliers have the capability to collect and share      supply chain information
  • Lower-tier supplier management not always relevant due to proximity to raw material sources

  • Conducts traceability tests

FT Agri-food Production 
  • Strong emphasis on supply chain traceability

  • Has normally information about the processor and possible origin countries

  • Traceability tests allow traceability to the source

+ Packaging
− Spices
+ Minimally processed products and raw materials
+ Traceability requirements from customer firms      (e.g. traceability tests)
+ Suppliers willing to disclose supply chain      information
+ Strong power position enables supply chain      information collection
− Long, complex and geographically distant supply      chains
− A large number of suppliers
− Highly processed products and raw materials
− Lack of information systems and tools
− Insufficient staff for traceability efforts
− Suppliers not willing to disclose supply chain      information
  • Relies mostly on an indirect MT-SSCM approach due to complex supply chains and resource restrictions

  • Focuses on building good relationships with direct suppliers to indirectly manage lower-tier suppliers

  • Requires information from direct suppliers about lower-tier suppliers

  • Power position related to a direct supplier affects the ability to collect supply chain information and manage lower-tier suppliers

  • Conducts traceability tests

Accommodation SC
FF Accommodation 
  • Depends on the product or service

+ Often short and traceable service supply chains
+ Domestic fish and meat supply chains
+ No intermediaries
+ Short distance to raw material sources
+ Regulatory pressure for traceability
+ Implementation of certifications
− Long, complex and geographically distant supply      chains
− Highly processed products and raw materials
− Lack of information systems and tools
− Suppliers not willing to disclose supply chain      information
  • Relies mostly on an indirect MT-SSCM approach

  • Focuses on building good relationships with direct suppliers to indirectly manage lower-tier suppliers, especially in complex supply chains

  • Avoids intermediaries and purchases directly from the source when possible to enhance traceability

  • Visits lower-tier suppliers’ premises occasionally

FT Service Provider − Parts
− Machinery
+ Short distance to raw material sources
+ Minimally processed products and raw materials
+ Suppliers willing to disclose supply chain      information
+ Suppliers have the capability to collect and share      supply chain information
− Intermediaries present
− Highly processed products and raw materials
  • Relies on an indirect MT-SSCM approach

  • Focuses on building good relationships with direct suppliers to indirectly manage lower-tier suppliers

LT Chemical Products 
  • Increasing emphasis on supply chain traceability

+ Certified products
+ Simple raw materials (e.g. domestic ethanol)
+ Short distance to raw material sources
+ Minimally processed products and raw materials
+ Implementation of certifications
− Intermediaries present
− Long, complex and geographically distant supply      chains
− A large number of suppliers
− Highly processed products and raw materials
− A large number of supply categories and products
− Lack of information systems and tools
− Suppliers not willing to disclose supply chain      information
− Suppliers lack the capability to collect and share      supply chain information
− A weak power position hinders supply chain      information collection
  • Relies on an indirect MT-SSCM approach due to difficulties in managing multi-tier supply chain information

  • Supply chain complexity makes it impossible to know all lower-tier suppliers and manage them effectively

FT Beverage Manufacturer 
  • Depends on product category

+ Agri-food products (traceable to the source)
− Sugar, chemical products, complex products
+ No intermediaries
+ Short distance to raw material sources
+ Minimally processed products and raw materials
+ Availability of industry-wide traceability      mechanisms
+ Suppliers willing to disclose supply chain      information
+ Suppliers have the capability to collect and share      supply chain information
− Intermediaries present
− Long, complex and geographically distant supply      chains
− Highly processed products and raw materials
  • Collaborates with LT Beverages and LT Grain to enhance traceability and lower-tier supplier management

  • Visiting lower-tier suppliers is possible because direct suppliers are willing to share information

LT Grain + Grain (traceable to the field)
+ Domestic products
+ No intermediaries
+ Short distance to raw material sources
+ Traceability requirements from customer firms      (e.g. traceability tests)
+ Availability of information systems and tools
+ Suppliers willing to disclose supply chain      information
+ Suppliers have the capability to collect and share      supply chain information
− Suppliers not willing to disclose supply chain      information
  • Lower-tier supplier management not always relevant due to proximity to raw material sources

  • Avoids intermediaries and purchases directly from the source when possible to enhance traceability

  • Transparency projects with FT Beverage Manufacturer allow consumers to track raw materials

  • Conducts traceability tests

LT Beverages 
  • Strong emphasis on supply chain traceability

  • Depends on product category

+ Agri-food raw materials
+ Limited variety of product categories
+ Minimally processed products and raw materials
+ Implementation of certifications
+ A strong power position enables supply chain      information collection
− Intermediaries present
− Long, complex and geographically distant supply chains
− No regulatory pressure for traceability
− Lack of information systems and tools
− Insufficient staff for traceability efforts
− Suppliers not willing to disclose supply chain      information
− Weak power positions hinder the collection of      supply chain information
  • Requires information from direct suppliers about lower-tier suppliers

  • Works with third parties to enhance traceability and lower-tier supplier management

  • Power position related to a direct supplier affects the ability to collect supply chain information and manage lower-tier suppliers

  • Has discarded a supplier due to their unwillingness to disclose supply chain information

FT Construction 
  • Able to trace materials to factories and wholesalers

+ Technological equipment (e.g. air supply units, solar panels)
+ Regulatory pressure for traceability
+ Traceability requirements from customer firms
− Intermediaries present
− Long, complex and geographically distant supply      chains
− Suppliers not willing to disclose supply chain      information
  • Avoids intermediaries and purchases directly from the source when possible to enhance traceability

Food Service SC
FF Food Service 
  • Strong emphasis on supply chain traceability

+ Food products
+ Volume products
− Small volumes (e.g. vinyl gloves, trash bags)
− Materials with many components
+ Short distance to raw material sources
+ Minimally processed products and raw materials
+ Staff for traceability efforts
+ Suppliers willing to disclose supply chain      information
− Intermediaries present
− Long, complex and geographically distant supply      chains
− Highly processed products and raw materials
  • Traceability and direct lower-tier supplier management possible due to non-complex supply chains

  • Visits lower-tier suppliers’ premises regularly

  • Willing to invest in traceability resources to be able to manage lower-tier suppliers

FT Agri-food Trade + Agri-food products (traceable to a bulk supplier or farm)+ No intermediaries
+ Short distance to raw material sources
+ Regulatory pressure for traceability
+ Traceability requirements from customer firms
+ A strong power position enables supply chain      information collection
  • Requires information from direct suppliers about lower-tier suppliers

  • Regulatory pressure for traceability eases traceability and lower-tier supplier management

  • Conducts traceability tests

LT Vegetables 
  • Strong emphasis on supply chain traceability

  • Familiar with farmers

+ Products and raw materials required by regulation
+ No intermediaries
+ Short distance to raw material sources
+ Regulatory pressure for traceability
+ Availability of industry-wide traceability      mechanisms
+ Availability of information systems and tools
+ Suppliers have the capability to collect and share      supply chain information
− Suppliers lack the capability to collect and share      supply chain information
  • Motivates and supports direct suppliers to improve supply chain information collection and sharing

  • Lower-tier supplier management not always relevant due to proximity to raw material sources

Source(s): Authors’ own work

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