Table 2

Summary indicators of the measurement model

Constructs and itemsBetat-ValueSEΑlphaComposite
Reliability
AVE
Product quality0.9140.8260.567
This product is of good quality0.906
This product is of high workmanship0.90925.7640.039
This product is durable0.83021.1420.047
This product is reliable0.77618.5650.050
This product is dependable0.70115.6200.059
Price perception0.9120.8170.555
At the price shown, the product is very economical0.899
The product is considered a good buy0.90223.2860.042
The price shown for the product is very acceptable0.84320.8170.048
Brand trust0.9270.8650.679
I trust this brand0.914
I rely on this brand0.86823.6160.046
This is an honest brand0.83421.6320.045
This brand is safe0.88124.4140.040
Social media usage0.8880.7090.551
I use social media to monitor products and brands0.887
I use social media to follow promotions0.90115.4420.067
Marketing mavenism0.8520.7110.542
I like introducing new brands and products to my friends0.688
My friends and neighbours often come to me for advice0.90614.3140.083
People often ask me for my opinion about new products0.86814.0650.087
Need to evaluate0.8730.7010.567
It bothers me to remain neutral0.676
I like to have strong opinions when I am not personally involved0.84313.3720.094
I have many more opinions than the average person0.80212.8580.095
I would rather have a strong opinion than no opinion at all0.86813.6450.093
Positive eWOM intention0.9200.7220.599
I would post positive things about the brand0.925
I would recommend this brand to the people in my social network0.92222.5990.043
Negative eWOM intention0.9210.7520.528
I would complain to the members of my social network0.932
I would discuss with the members of my social network about my frustrations0.88725.0750.037
I would say negative things about the brand in my social networks0.86123.5410.037
Intention to re-purchase0.8790.7420.530
The likelihood to re-purchase this product is …0.885
The probability that I would buy this product again is …0.79917.1710.046
My willingness to buy this product again is …0.84418.3290.051

Source(s): Table by authors

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