Descriptive statistics of the sample
| Top managers n = 27 | Gender | Male (71%); Female (29%) |
| Age | 18–30 (0%); 31–40 (22%); 41–50 (44%); 51–60 (26%); 61–70 (8%); 71+ (0%) | |
| Star rating | 5* (26%); 4* (67%); 3* (7%) | |
| Provenance | North Italy (74%); South Italy (26%) | |
| First-line managers n = 13 | Gender | Male (54%); Female (46%) |
| Age | 18–30 (0%); 31–40 (31%); 41–50 (46%); 51–60 (23%); 61–70 (0%); 71+ (0%) | |
| Star rating | 5* (23%); 4* (39%); 3* (38%) | |
| Provenance | North Italy (53%); South Italy (47%) | |
| Nonmanagerial employees n = 15 | Gender | Male (47%); Female (53%) |
| Age | 18–30 (7%); 31–40 (40%); 41–50 (33%); 51–60 (20%); 61–70 (0%); 71+ (0%) | |
| Star rating | 5* (6%); 4* (71%); 3* (23%) | |
| Provenance | North Italy (54%); South Italy (46%) |
| Top managers | Gender | Male (71%); Female (29%) |
| Age | 18–30 (0%); 31–40 (22%); 41–50 (44%); 51–60 (26%); 61–70 (8%); 71+ (0%) | |
| Star rating | 5* (26%); 4* (67%); 3* (7%) | |
| Provenance | North Italy (74%); South Italy (26%) | |
| Gender | Male (54%); Female (46%) | |
| Age | 18–30 (0%); 31–40 (31%); 41–50 (46%); 51–60 (23%); 61–70 (0%); 71+ (0%) | |
| Star rating | 5* (23%); 4* (39%); 3* (38%) | |
| Provenance | North Italy (53%); South Italy (47%) | |
| Gender | Male (47%); Female (53%) | |
| Age | 18–30 (7%); 31–40 (40%); 41–50 (33%); 51–60 (20%); 61–70 (0%); 71+ (0%) | |
| Star rating | 5* (6%); 4* (71%); 3* (23%) | |
| Provenance | North Italy (54%); South Italy (46%) |
Source(s): Table by authors
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