Definitions and sources of the main criteria and sub-criteria
| Dimension | Indicator | Definitions | References |
|---|---|---|---|
| Economic | Cost | 3PL cost is a price that a business pays to a Third-party company to handle its logistics and fulfillment needs. This can include a wide range of services, such as warehousing, inventory management, order fulfillment and shipping | Mavi et al. (2017) |
| Quality | 3PL quality is a measure of how well a 3PL provider meets the needs of its customers | Zarbakhshnia et al. (2020) Roy et al. (2020b) | |
| Lead Time | It is amount of time it takes for a 3PL provider to complete an order; from the moment the order is placed to the moment the product is delivered to the customer | Zarbakhshnia and Jaghdani (2018) Roy et al. (2020a) | |
| Flexibility | It is the ability of a 3PL provider to adapt to changes in customer demand and market conditions | Jung (2017) | |
| Reliability | 3PL reliability refers to the ability of a third-party logistics provider to consistently meet its customers' expectations | Taherdoost and Brard (2019) | |
| Environmental | Green Packaging | Green packaging in 3PL refers to the use of sustainable and environmentally friendly packaging materials by Third-party logistics providers. This can include a variety of materials, such as recycled cardboard, compostable packing peanuts and reusable shipping containers | Gupta and Singh (2020) |
| Resource Consumption | 3PL providers consume energy to power their warehouses, transportation vehicles and other equipment | Gupta and Singh (2020) | |
| Carbon Footprint | The carbon footprint of a 3PL, or Third-party logistics provider, is the total amount of greenhouse gases emitted as a result of the company's activities. This can include emissions from transportation, warehousing, packaging and other logistics operations. | Bai and Sarkis (2019) | |
| Green Transportation Channel | A green transportation channel is a way to move goods and people in a more sustainable and environmentally friendly way | Bai and Sarkis (2019) | |
| Environmental Legal and Policy Framework | The environmental legal and policy framework is a set of laws, regulations and policies that are designed to protect the environment and promote sustainable development | Bai and Sarkis (2019) | |
| Social | Health and Safety | Refers to the practices and procedures that are implemented to protect the health and safety of 3PL workers and to minimize the risk of accidents and injuries | Govindan et al. (2019) |
| Investment in Local Community | Refers to 3PL company actively assists the local community | Harik et al. (2015) | |
| Reduction of Accidents | The rate of traffic accidents that occur during the transportation of products | Oršič et al. (2019) | |
| Interests and Rights of Employees | Refers to taking responsibility for interest and rights of employees | Roy et al. (2020b) | |
| Client Relationship | Relationship between a 3PL company and its customers | Govindan et al. (2013) |
| Dimension | Indicator | Definitions | References |
|---|---|---|---|
| Economic | Cost | 3PL cost is a price that a business pays to a Third-party company to handle its logistics and fulfillment needs. This can include a wide range of services, such as warehousing, inventory management, order fulfillment and shipping | |
| Quality | 3PL quality is a measure of how well a 3PL provider meets the needs of its customers | ||
| Lead Time | It is amount of time it takes for a 3PL provider to complete an order; from the moment the order is placed to the moment the product is delivered to the customer | ||
| Flexibility | It is the ability of a 3PL provider to adapt to changes in customer demand and market conditions | ||
| Reliability | 3PL reliability refers to the ability of a third-party logistics provider to consistently meet its customers' expectations | ||
| Environmental | Green | Green packaging in 3PL refers to the use of sustainable and environmentally friendly packaging materials by Third-party logistics providers. This can include a variety of materials, such as recycled cardboard, compostable packing peanuts and reusable shipping containers | |
| Resource | 3PL providers consume energy to power their warehouses, transportation vehicles and other equipment | ||
| Carbon | The carbon footprint of a 3PL, or Third-party logistics provider, is the total amount of greenhouse gases emitted as a result of the company's activities. This can include emissions from transportation, warehousing, packaging and other logistics operations. | ||
| Green | A green transportation channel is a way to move goods and people in a more sustainable and environmentally friendly way | ||
| Environmental Legal and Policy Framework | The environmental legal and policy framework is a set of laws, regulations and policies that are designed to protect the environment and promote sustainable development | ||
| Social | Health and Safety | Refers to the practices and procedures that are implemented to protect the health and safety of 3PL workers and to minimize the risk of accidents and injuries | |
| Investment in Local | Refers to 3PL company actively assists the local community | ||
| Reduction of Accidents | The rate of traffic accidents that occur during the transportation of products | ||
| Interests and Rights of Employees | Refers to taking responsibility for interest and rights of employees | ||
| Client | Relationship between a 3PL company and its customers |
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