Levels of impact
| Levels of impact | Operationalization |
|---|---|
| Community and business level impact (Hansen and Spitzeck, 2011) | Effect on the community and community members (e.g. number of participants in an educational program); business impact concerns financial indicators and the effects on customers and employees |
| Philanthropic, transactional, integrative and transformational impact (Austin, 2000; Austin and Seitanidi, 2012) | Engagement between collaborating partners, from low- to high-level integration of efforts and resources |
| Individual, organizational, partnership and societal impact (Van Tulder et al. (2016) | Impact on individuals in organizations (e.g. level of employee engagement), organizational (e.g. tactical efficiency and project performance), partnership (e.g. mission-related performance) and societal (e.g. innovation outcomes resulting from partnership) |
| Organizational, social and reputational impact (Mirońska and Zaborek, 2019) | Organizational (e.g. financial capacity, enlisting volunteers and obtaining new partners); social impact (e.g. achievement of social objectives such as increased satisfaction for the targeted beneficiary groups, fulfilment of partnership goals, increased satisfaction among NGO employees and volunteers); and reputational (e.g. awareness and visibility of the NGO among stakeholders) |
| Micro, meso and macro impact (Bode et al., 2019; Shumate et al., 2018) | Micro-level impacts concern the outcomes for individuals such as employee engagement or participant engagement, meso-level impacts concern the organizational effects and macro-level impacts are the societal impacts (e.g. new innovations for societal betterment) |
| Levels of impact | Operationalization |
|---|---|
| Community and business level impact ( | Effect on the community and community members (e.g. number of participants in an educational program); business impact concerns financial indicators and the effects on customers and employees |
| Philanthropic, transactional, integrative and transformational impact ( | Engagement between collaborating partners, from low- to high-level integration of efforts and resources |
| Individual, organizational, partnership and societal impact ( | Impact on individuals in organizations (e.g. level of employee engagement), organizational (e.g. tactical efficiency and project performance), partnership (e.g. mission-related performance) and societal (e.g. innovation outcomes resulting from partnership) |
| Organizational, social and reputational impact ( | Organizational (e.g. financial capacity, enlisting volunteers and obtaining new partners); social impact (e.g. achievement of social objectives such as increased satisfaction for the targeted beneficiary groups, fulfilment of partnership goals, increased satisfaction among NGO employees and volunteers); and reputational (e.g. awareness and visibility of the NGO among stakeholders) |
| Micro, meso and macro impact ( | Micro-level impacts concern the outcomes for individuals such as employee engagement or participant engagement, meso-level impacts concern the organizational effects and macro-level impacts are the societal impacts (e.g. new innovations for societal betterment) |
Source(s): Created by authors
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