Table 2

EFA preliminary model sample 1 (n = 272)

Factor no.Factor labelFactor loading rangeCronbach’s αAve. variance explained (%)
Min.Max.
Factor 1Service providers respecting health-care customers’ values, needs, and preferences0.720.820.9759.9
Factor 2Health-care customers involving family and friends0.720.850.968.4
Factor 3Health-care customers actively collaborating with their own resources0.680.850.874.5
Factor 4Collaborative resources of the multidisciplinary care team members0.690.890.923.3
Total variance explained (76.1) 
Source: Authors’ own work

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