Table A1

Constructs’ sources, items and factor loadings

ConstructAdapted sourceItemFactor loading
Content qualityDabbous and Barakat (2020) 1. The educational content shown on the social network page of this brands is accurate0.853
  2. The educational content shown on the social network page of this brands is interesting0.898
  3. The educational content shown on the social network page of this brands is valuable0.902
Consumer engagementGligor and Bozkurt (2021) 1. My interaction with the educational content of this brand would make me feel valuable0.836 | 0.838
  2. I feel a special bond with the educational content of this brand0.921 | 0.932
  3. I feel I have a personal connection with the educational content of this brand0.941 | 0.926
  4. I feel I have a special relation with the educational content of this brand that drives me to interact with it0.918 | 0.924
Brand attitudeSpears and Singh (2004) I feel this brand is: 
  1. Unappealing/appealing0.830
  2. Bad/good0.917
  3. Unpleasant/pleasant0.936
  4. Unfavorable/favorable0.906
  5. Unlikable/likable0.901
Advocacy intentionsZhang et al. (2022) 1. I would say positive things about this brand to other people0.963
  2. I would recommend this brand to others who seek my advice0.975
  3. I would encourage friends and relatives to consider this brand0.943

Source(s): Authors’ own work

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