Table 3 Highlighted change management...

Table 3

Highlighted change management activities

ID	Change management activity	Reference
CHA_1	Defining a clear vision and strategy	Mento et al. (2002), Chuang and Yang (2023)
CHA_2	Alignment with mission and strategy	Raineri (2011), İkinci (2014), Sung and Kim (2021)
CHA_3	Creating a sense of necessity	Bugubayeva et al. (2017), Lugonja (2020), Pacolli (2022)
CHA_4	Assessing organisational competencies	Al-Haddad and Kotnour (2015), Pacolli (2022)
CHA_5	Considering individual skills and abilities	Bellantuono et al. (2021)
CHA_6	Allocating sufficient resources	Alban (1987), Ali et al. (2021)
CHA_7	Establish a skilled and experienced change team	Bullock and Batten (1985), Beckhard (1987), Smith et al. (2014)
CHA_8	Constant communication with all stakeholders during change	Galli (2018)
CHA_9	Monitoring and evaluating communication effectiveness	Bullock and Batten (1985), Beckhard (1987), Smith et al. (2014)
CHA_10	Motivating the change agents	Kickert (2014), Galli (2018)
CHA_11	Creating quick wins	Anthony Mento and Dirndorfer (2002), Brisson-Banks (2010)
CHA_12	Engaging stakeholders	Ramiah and Moore (2023), Wernicke et al. (2023)
CHA_13	Training	Al-ohali et al. (n.d.), Wernicke et al. (2023)
CHA_14	Identifying and managing resistance to change	Joseph (2020), Lugonja (2020), Ramiah and Moore (2023)
CHA_15	Establish and empower change leadership	Burnes (2004), Kickert (2014), Frost et al. (2020), Lugonja (2020), Carnicero et al. (2021), Petersson et al. (2022), Shaharruddin and Musa (2022)
CHA_16	Continuous improvement	Jonas (202), Kabashkin et al. (2023)
CHA_17	Developing a change plan	Burnes (2004)
CHA_18	Progress monitoring	Bullock and Batten (1985), Wincek et al. (2013), Bugubayeva et al. (2017)
CHA_19	Integrating lessons learned	Brisson-Banks (2010), Bugubayeva et al. (2017)
CHA_20	Developing reinforcement strategy and creating cultural fit	Frost et al. (2020), Etareri et al. (2022)

ID	Change management activity	Reference
CHA_1	Defining a clear vision and strategy	Mento et al. (2002), Chuang and Yang (2023)
CHA_2	Alignment with mission and strategy	Raineri (2011), İkinci (2014), Sung and Kim (2021)
CHA_3	Creating a sense of necessity	Bugubayeva et al. (2017), Lugonja (2020), Pacolli (2022)
CHA_4	Assessing organisational competencies	Al-Haddad and Kotnour (2015), Pacolli (2022)
CHA_5	Considering individual skills and abilities	Bellantuono et al. (2021)
CHA_6	Allocating sufficient resources	Alban (1987), Ali et al. (2021)
CHA_7	Establish a skilled and experienced change team	Bullock and Batten (1985), Beckhard (1987), Smith et al. (2014)
CHA_8	Constant communication with all stakeholders during change	Galli (2018)
CHA_9	Monitoring and evaluating communication effectiveness	Bullock and Batten (1985), Beckhard (1987), Smith et al. (2014)
CHA_10	Motivating the change agents	Kickert (2014), Galli (2018)
CHA_11	Creating quick wins	Anthony Mento and Dirndorfer (2002), Brisson-Banks (2010)
CHA_12	Engaging stakeholders	Ramiah and Moore (2023), Wernicke et al. (2023)
CHA_13	Training	Al-ohali et al. (n.d.), Wernicke et al. (2023)
CHA_14	Identifying and managing resistance to change	Joseph (2020), Lugonja (2020), Ramiah and Moore (2023)
CHA_15	Establish and empower change leadership	Burnes (2004), Kickert (2014), Frost et al. (2020), Lugonja (2020), Carnicero et al. (2021), Petersson et al. (2022), Shaharruddin and Musa (2022)
CHA_16	Continuous improvement	Jonas (202), Kabashkin et al. (2023)
CHA_17	Developing a change plan	Burnes (2004)
CHA_18	Progress monitoring	Bullock and Batten (1985), Wincek et al. (2013), Bugubayeva et al. (2017)
CHA_19	Integrating lessons learned	Brisson-Banks (2010), Bugubayeva et al. (2017)
CHA_20	Developing reinforcement strategy and creating cultural fit	Frost et al. (2020), Etareri et al. (2022)

Source(s): Authors’ own work

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