Table 1. Variables’ operationalizations...

Table 1.

Variables’ operationalizations

Variable	Operationalizations	Source
Perceived usefulness	Using the metaverse technologies within the bank supports a critical part of my banking experience	Davis et al.,(1989); Lee et al. (2003), Sani et al. (2020); Suhartanto et al. (2020), Taherdoost (2018); To and Trinh (2021)
	Using the metaverse technologies within the bank enables me to access a lot of facilities (e.g. accounts statements) within my banking experience
	Using the metaverse technologies within the bank will improve services (fast speeds) and save time
	Overall, the metaverse technologies within the bank is useful
Perceived ease of use	It is easy for me to use the metaverse technologies within the bank	(Abd Rahman et al. (2015), Davis et al. (1989); Lee et al. (2003), Sani et al. (2020); Taherdoost (2018); To and Trinh (2021)
	It is easy to learn how to use the metaverse technologies within the bank
	It is easy to remember how to use the metaverse technologies within the bank
	Overall, the metaverse technologies within the bank is easy to use
Religiosity	I happily and willingly pay my zakat on time	Abd Rahman et al. (2015), Alkhowaiter (2022); Memon et al. (2020), Suhartanto et al. (2020)
	I enjoy spending time with others of my religious affiliation
	I often participate in religious talk at mosque
	I often read religious books and magazines
	I often watch religious programs on TV
User satisfaction	I am satisfied with my previous banking experience	Abd Ghani et al. (2017), Meuter et al. (2000); Suhartanto et al. (2020)
	The experience with the current bank is a pleasant experience
	Overall, I am satisfied with my banking experience
Intention to use	I intend to use metaverse technologies within the bank	Abd Rahman et al. (2015), Davis et al. (1989); Lee et al. (2003), Sani et al. (2020); Taherdoost (2018); To and Trinh (2021)
	I plan to use the metaverse technologies within the bank in the next years
	In the future, I intend to use metaverse technologies within the bank whenever I have a need
	I do not mind using metaverse technologies within the bank

Variable	Operationalizations	Source
Perceived usefulness	Using the metaverse technologies within the bank supports a critical part of my banking experience	Davis et al.,(1989); Lee et al. (2003), Sani et al. (2020); Suhartanto et al. (2020), Taherdoost (2018); To and Trinh (2021)
	Using the metaverse technologies within the bank enables me to access a lot of facilities (e.g. accounts statements) within my banking experience
	Using the metaverse technologies within the bank will improve services (fast speeds) and save time
	Overall, the metaverse technologies within the bank is useful
Perceived ease of use	It is easy for me to use the metaverse technologies within the bank	(Abd Rahman et al. (2015), Davis et al. (1989); Lee et al. (2003), Sani et al. (2020); Taherdoost (2018); To and Trinh (2021)
	It is easy to learn how to use the metaverse technologies within the bank
	It is easy to remember how to use the metaverse technologies within the bank
	Overall, the metaverse technologies within the bank is easy to use
Religiosity	I happily and willingly pay my zakat on time	Abd Rahman et al. (2015), Alkhowaiter (2022); Memon et al. (2020), Suhartanto et al. (2020)
	I enjoy spending time with others of my religious affiliation
	I often participate in religious talk at mosque
	I often read religious books and magazines
	I often watch religious programs on TV
User satisfaction	I am satisfied with my previous banking experience	Abd Ghani et al. (2017), Meuter et al. (2000); Suhartanto et al. (2020)
	The experience with the current bank is a pleasant experience
	Overall, I am satisfied with my banking experience
Intention to use	I intend to use metaverse technologies within the bank	Abd Rahman et al. (2015), Davis et al. (1989); Lee et al. (2003), Sani et al. (2020); Taherdoost (2018); To and Trinh (2021)
	I plan to use the metaverse technologies within the bank in the next years
	In the future, I intend to use metaverse technologies within the bank whenever I have a need
	I do not mind using metaverse technologies within the bank

Source: Compiled by the authors

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