Table 2

Opportunities for monetizing the different stages of the speed puzzling transformation process

Stage of the consumer transformation processOpportunities for monetizing
Stage 1: Call to AdventureServices that provide guidance and personalized help
Services that foster intrinsic motivation and evoke commitment
Stage 2: TransformationServices that help deepen one's domain expertise
Services that provide inspiration, content and a sounding board for one's self-discovery
Services that facilitate progress tracking
Stage 3: ReturnServices that support community-building, especially the formation of mentorship relationships among aspirants
Stage 4: TaleServices that facilitate consumer-to-consumer referrals, lowering the bar for others to try for the first time
Stage 5: FellowshipServices that facilitate making new connections between people in order to form new sub-groups, e.g., matchmaking for the purpose of forming puzzle teams or pairs, peer-to-peer puzzle sharing groups
Stage 6: LegacyServices that formalize and legitimize the process of giving advice, e.g., certifications, train-the-trainer schemes
Services that focus on career planning and life coaching more broadly than the sub-culture alone, helping the aspirant with figuring out how the new “piece” of them should fit with the whole
Source(s): Authors’ own

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