Table 3 Structural equation modeling:... | Emerald Publishing

Table 3

Structural equation modeling: casual relations analysis

Structural relations		β	p-value	Test
H1	Chatbot efficiency → Perceived Hospitality	0.047	0.041	Accepted
H2	Chatbot efficiency → Perceived Authenticity	0.031	0.017	Accepted
H3	Perceived Hospitality → Positive Impression	0.136	0.053	Accepted
H4	Perceived Authenticity → Positive Impression	0.196	0.336	Rejected
H5	Perceived Authenticity → Attitude Toward Chatbot	0.155	0.049	Accepted
H6	Positive Impression → Attitude Toward Chatbot	0.047	0.007	Accepted
H7	Attitude Toward the Chatbot → Satisfaction	0.110	***	Accepted
H8	Attitude Toward the Chatbot → Acceptance	0.101	0.445	Rejected
H9	Satisfaction → Acceptance	0.71	***	Accepted

Structural relations		β	p-value	Test
H1	Chatbot efficiency → Perceived Hospitality	0.047	0.041	Accepted
H2	Chatbot efficiency → Perceived Authenticity	0.031	0.017	Accepted
H3	Perceived Hospitality → Positive Impression	0.136	0.053	Accepted
H4	Perceived Authenticity → Positive Impression	0.196	0.336	Rejected
H5	Perceived Authenticity → Attitude Toward Chatbot	0.155	0.049	Accepted
H6	Positive Impression → Attitude Toward Chatbot	0.047	0.007	Accepted
H7	Attitude Toward the Chatbot → Satisfaction	0.110	***	Accepted
H8	Attitude Toward the Chatbot → Acceptance	0.101	0.445	Rejected
H9	Satisfaction → Acceptance	0.71	***	Accepted

Source(s): Table by authors