Table 6

Practical implications for enhancing job intention in the hospitality and tourism (H&T) industry

PillarSuggested initiatives for H&T educational institutionsSuggested initiatives for H&T businessesStudents’ self-recognitionMeasurement and evaluation
Strengthening IEL and AIR (Adaptivity)
  • -

    Diversify experiential learning activities (international internships, competitions, simulations)

  • -

    Integrate AI into the program (workshops, chatbot practice, AI ethics)

  • -

    Co-design the course with the school

  • -

    Organize AI workshops

  • -

    Provide early AI internship opportunities

Maintain reflective journals to document experiences and assess perceived job fitPre/post surveys on AI confidence; reflective essays; measurement of changes in career intention
Developing career identity (Adaptability)
  • -

    Integrate reflective learning activities (identity mapping, career storytelling portfolio)

Recruitment communication emphasizes identity values ​​(creativity, culture, teamwork)Compare personal values with job characteristics and document the evolution of career identitySelf-congruence survey before/after; identity portfolio analysis
Nurturing job passion (Adapting Response)
  • -

    Organize career talks from alumni, industry managers

  • -

    Design reflection activities on memorable career moments

Participate in mentoring and build inspirational programs at workRecord and share experiences that create positive emotions with the professionJob passion scale; reflective diary analysis; interest and motivation survey
Enhancing job intention (Adaptation Result)
  • -

    Track students from school to graduation

  • -

    Support long-term career orientation

Record trainee data, track conversion to official employeesSelf-assessment of commitment to the industryLongitudinal survey (at graduation and 1 year later); compare intentions with actual behavior (job application, career retention)
Source(s): Tables by authors

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