Table 2

Stepwise approach to applying the IMAGE process

StepDescriptionData sources / outputs
Step 1: Initiating community engagementEthically engage with a diverse group of stakeholders (healthcare workers, patients, caregivers, palliative care specialists, community organizations) to ensure comprehensive participation in the end-of-life care ecosystem through multiple communication channelsRecruitment and sample – 32 participants, including healthcare staff, community members and the public, engaged in the event
Step 2: Mapping individual and group experiencesParticipants engage in small group storyboarding to explore individual desires and experiences regarding end-of-life care. This process encouraged intimate exchanges and collective wisdom, followed by a larger group discussion to refine ideas for a “good death” experienceSmall group storyboards and a final large group discussion helped clarify end-of-life experiences (see Figure 3)
Data from Step 2 included Storyboards, photographs, notes from group discussions
Step 3: Articulating insights via graphic expressionThe generated data was thematically analyzed to derive insights into participants’ end-of-life care preferences, forming the foundation for visual design developmentThematic analysis provided emergent themes on end-of-life care preferences (see Table 3)
Step 4: Generating creative briefs for designCreative briefs were developed, clearly outlining the project’s objectives, target audience and key requirements, including the need for culturally sensitive care and family support in end-of-life care settingsCreative brief capturing insights from the co-design process provided to the artist as guidance (see Figure 4)
Step 5: Executing artist collaboration for visual storytellingA local artist worked iteratively with the research team to create narrative images based on the creative brief. Feedback was incorporated to refine the visuals, ensuring they effectively conveyed compassionate and home-like careThe digital artist first developed concept drawings (see Figure 4), which the broader research team provided feedback. After integrating feedback, the artist provided narrative images (see Figure 5)
Source(s): Authors’ work

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