Table 3

Summary of the findings

CasesSupply chain structureInterdependenciesCoordination/CollaborationPositioningTemporary organising
ALPHALeveraged partnerships and optimised logistics, reflecting a dynamic approach during the fuel crisis. “…creation of streamlined shipping routes…” – Project manager, AlphaLong-standing supplier relationships enable joint innovation during crises. “…symbiotic relationship…proactive engagement was vital during recent disruptions…” – General manager, AlphaCollaborative response with suppliers during fuel crisis enhances resilience. “…collaborative efforts…devised cost-saving measures and sustainable practices…” – General Manager, AlphaStrong supplier relationships maintained stability and drove resilience. “…robust market positioning…ensured quick adaptation during the pandemic…” – Project manager, AlphaReorganised logistics and resource allocation swiftly during fuel crisis. “…adjusting order volumes and delivery schedules…crucial in keeping production lines running…” – General manager, Alpha
BETAFlexible, interconnected structure quickly adapted to rising fuel costs. “…rapid reconfiguration of transportation logistics…mitigating impact on production…” – General manager, BetaDeep supplier integration facilitated effective crisis response. “…interdependent network enabled close collaboration…” – Buyer manager, BetaCoordinated with suppliers to optimise logistics during fuel crisis. “…working hand-in-hand with suppliers…implemented innovative solutions…” – General manager, BetaUtilised network identity to enhance resilience through collaboration. “…fostering deep interdependencies and collaborative innovation…” – General manager, BetaReorganised supply chain strategies aligning with sustainability goals during fuel crisis. “…temporary adjustments proved essential in maintaining operational continuity…” – Buyer manager, Beta
GAMMAAdapted supply chain to geopolitical tensions, ensuring continuity. “…Gamma's supply chain exemplifies precision and adaptability…” – Operations manager, GammaStrong global supplier network managed supply shortages effectively. “…tightly knit supply network…swiftly delivered solutions…” – General manager, GammaEnhanced communication with suppliers maintained operations during crisis. “…collaborated, shared insights, and supported each other…” – Operations manager, GammaLeveraged network position to maintain operations during crisis. “…strategically leveraging collaborations…amplify our impact…” – General manager, GammaMobilised resources quickly and adapted production processes during crisis. “…transformed supplier relationships into robust partnerships…reorganised supply chain dynamics…” – Project manager, Gamma
DELTAProactively supported suppliers with financial aid during pandemic. “…dynamically supported partners like Epsilon during the pandemic…” – Buyer manager, DeltaNurtured deep interdependencies, enhancing mutual resilience during the pandemic. “…our success is interconnected with our partners’ health…” – Project manager, DeltaAligned operations and restructured contracts to support partners during the pandemic. “…extended financial supports and flexible terms…” – CEO, DeltaHighlighted strategic network identity by supporting partners during the pandemic. “…supporting our partners in times of need exemplifies our network value…” – CEO, DeltaSwiftly reorganised supply strategies to adapt to pandemic disruptions. “…strategic adjustments in logistics and supplier relations ensured continuity…” – Buyer, Delta
EPSILONRapidly adjusted supply chain during the pandemic, enhancing logistics. “…maximise efficiency and responsiveness…swiftly adapted to changing conditions…” – Buyer manager, EpsilonStrengthened interdependencies with suppliers for stability during the pandemic. “…collaborative spirit maintained supply chain stability…” – Retail manager, EpsilonAdapted joint processes with global partners for mutual support. “…enhancing supply chain collaboration was pivotal…” – HR, EpsilonStrategically used network position to sustain operations and enhance market presence. “…strategically crafted to respond and thrive during crises…” – CEO, EpsilonReorganised resources quickly to ensure business continuity during the pandemic. “…quick response to reorganise supply network temporarily…” – CEO, Epsilon
ZETAQuickly adapted production lines and identified alternative suppliers during the pandemic. “…pivot to address supply chain disruptions…” – Buyer manager, ZetaStrengthened interdependencies with local suppliers to ensure continuity. “…working closely with partners ensured supply chain resilience…” – Buyer manager, ZetaEnhanced collaboration for inventory and logistics management during the pandemic. “…proactive collaboration strategy with partners ensured continuity…” – General manager, ZetaUsed network position to navigate the pandemic and respond to demand changes. “…swiftly adapt offerings to meet changing needs…” – General manager, ZetaReorganised resources and adjusted strategies swiftly during the pandemic. “…mobilise and recombine resources swiftly…effective response to challenges…” – General manager, Zeta
ETAAdapted supply chain to maintain showroom operations during the pandemic. “…agility and precision supported partners during demanding times…” – General manager, EtaStrengthened relationships with suppliers for material availability during the pandemic. “…interdependency with Zeta enhances both supply chains…” – HR Manager, EtaCoordinated with suppliers to adjust offerings and schedules during the pandemic. “… synchronised logistics and production efforts to meet demand…” – General manager, EtaLeveraged market position to align sales strategies with consumer shifts. “…maximising collaborative opportunities enhanced service during pandemic…” – HR Manager, EtaReorganised digital tools and workforce to adapt to online demand. “…implemented flexible schedules and diversified sourcing…” – General manager, Eta
THETAAdapted supply chain to maintain operations across diverse markets. “…flexibility and scalability supported operations during pandemic…” – General manager, ThetaStrengthened partnerships with suppliers to maintain stock levels during the pandemic. “…mutual support and resource sharing enhanced resilience…” – Buyer manager, ThetaIncreased collaboration with suppliers to synchronise supply with demand. “…collaborative efforts key to maintaining supply chain fluidity…” – General manager, ThetaStrategically used network position to focus on digital sales channels. “…leverages retail and contract services to offer tailored solutions…” – General manager, ThetaReorganised operational strategies, enhancing online platforms during the pandemic. “…temporary adjustments in logistics and resource allocation maintained continuity…” – HR Manager, Theta

Source:

Authors’ elaboration

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