Wang and Liao (2008); Wang et al. (2007); Hassanzadeh et al. (2012); Hsiu-Fen Lin (2008); Lin and Lee (2006); Duan, He, Feng, Li, and Fu (2010); Holsapple and Lee-Post (2006); Lee (2010); Lin (2007)
2. Return to use the system
3. Suggest to others to use the system
1. Dependence on the system
Wang and Liao (2008); Wang et al. (2007); Hassanzadeh et al. (2012); Hsiu-Fen Lin (2008); Lin and Lee (2006); Duan, He, Feng, Li, and Fu (2010); Holsapple and Lee-Post (2006); Lee (2010); Lin (2007)