Table 2 “What Technical Skills Do I... | Emerald Publishing

Table 2

“What Technical Skills Do I Need?” Questionnaire Items and Factor Loadings

Factor	1	2
Eigenvalue	4.93	1.54
% of variance	28.7	8.4

	Survey Question and Responses	Loading	Loading
Q9	If the computer system I was using had problems: I would be able to decide how to handle the problem. I think I would call a help line and be able to describe the problem. I would have no idea what to do.	.66	−.21
Q8	If a plug-in or other software were required for a computer: I would be able to download and install it. I have done it before, but some instructions would help. I have no idea what you are talking about or how to do such a thing.	.64	−.16
Q6	How often do you create attached files in the email messages you that you send? I create, save, and attach files to email frequently. I have emailed attachments but not very often. I never attached a file to an email message.	.62	−.14
Q10	Do you know how to use bulletin (discussion) boards? I use them with little or no difficulty. I have used them but a refresher on their use would help. I have not used them.	.57	−.15
Q11	Do you know how to use chat rooms? I use them with little or no difficulty. I have used them but a refresher on their use would help. I have not used them.	.57	−.10
Q7	When requested to use or save documents in a different file type such as an “RTF” “Rich Text Format” or an HTML file: I would have no difficulty. I have done it but a reminder of the process would help. I am not sure that I would know how to do that.	.56	−.16
Q3	How often do you send, receive and open email attachments? I use email several times each day. I use it infrequently (one a week or less). I have never used it.	.56	−.02
Q4	How often do you use bookmarks (also called Favorites) to manage the sites you visit frequently on the Internet? I use them to manage the sites I visit frequently on the Internet. I use them but infrequently. I never use them.	.55	−.07
Q14	When asked to print a web page: I would have no difficulty. I have done it but a reminder of the process would help. I am not sure that I would know how to do that.	.53	−.09
Q5	How often do you use search engines to locate information on the Internet? I use them frequently and successfully. I use them but before but not often. I have never conducted an Internet search.	.49	−.09
Q15	How would you describe your ability to work with multiple windows, i.e., resizing, minimizing, closing, etc.? I can successfully manage several windows on my desktop. More than one open application or more than one window confuses me. I am not sure what the question means.	.45	.01
Q12	My keyboarding skills and my ability to use word processing software is: Very good. Okay, but it takes me a while. Nonexistent	.43	−.07
Q2	The access speed to the Internet Service Provider (ISP) which I use is: very fast and is through a TV cable or some other high speed line. through a fast modem (56K or higher). through a slow modem (below 56K).	.36	.09
Q13	I would access the Internet through a computer: In my home. At school or at work. At another location.	.43	.80
Q1	I have regular access to: A computer and the Internet at home. A computer but not the Internet at home. A computer and the Internet only at school.	.53	.66

	Survey Question and Responses	Loading	Loading
Q9	If the computer system I was using had problems: I would be able to decide how to handle the problem. I think I would call a help line and be able to describe the problem. I would have no idea what to do.	.66	−.21
Q8	If a plug-in or other software were required for a computer: I would be able to download and install it. I have done it before, but some instructions would help. I have no idea what you are talking about or how to do such a thing.	.64	−.16
Q6	How often do you create attached files in the email messages you that you send? I create, save, and attach files to email frequently. I have emailed attachments but not very often. I never attached a file to an email message.	.62	−.14
Q10	Do you know how to use bulletin (discussion) boards? I use them with little or no difficulty. I have used them but a refresher on their use would help. I have not used them.	.57	−.15
Q11	Do you know how to use chat rooms? I use them with little or no difficulty. I have used them but a refresher on their use would help. I have not used them.	.57	−.10
Q7	When requested to use or save documents in a different file type such as an “RTF” “Rich Text Format” or an HTML file: I would have no difficulty. I have done it but a reminder of the process would help. I am not sure that I would know how to do that.	.56	−.16
Q3	How often do you send, receive and open email attachments? I use email several times each day. I use it infrequently (one a week or less). I have never used it.	.56	−.02
Q4	How often do you use bookmarks (also called Favorites) to manage the sites you visit frequently on the Internet? I use them to manage the sites I visit frequently on the Internet. I use them but infrequently. I never use them.	.55	−.07
Q14	When asked to print a web page: I would have no difficulty. I have done it but a reminder of the process would help. I am not sure that I would know how to do that.	.53	−.09
Q5	How often do you use search engines to locate information on the Internet? I use them frequently and successfully. I use them but before but not often. I have never conducted an Internet search.	.49	−.09
Q15	How would you describe your ability to work with multiple windows, i.e., resizing, minimizing, closing, etc.? I can successfully manage several windows on my desktop. More than one open application or more than one window confuses me. I am not sure what the question means.	.45	.01
Q12	My keyboarding skills and my ability to use word processing software is: Very good. Okay, but it takes me a while. Nonexistent	.43	−.07
Q2	The access speed to the Internet Service Provider (ISP) which I use is: very fast and is through a TV cable or some other high speed line. through a fast modem (56K or higher). through a slow modem (below 56K).	.36	.09
Q13	I would access the Internet through a computer: In my home. At school or at work. At another location.	.43	.80
Q1	I have regular access to: A computer and the Internet at home. A computer but not the Internet at home. A computer and the Internet only at school.	.53	.66