Table 2 Expectation Categories...

Table 2

Expectation Categories

Expectation Categories	Subcategories	Codes	Code Totals	Code Percent	Category Percent
Instructional process	Study habits and study conditions	SH	242	28.57	40.14
Instructional process	Content and delivery of e-courses	CC	98	11.57
Instructor	Teaching e-courses	TE	77	9.09	9.09
Assessment and evaluation	Assessment and evaluation of e-learners' achievements	AE	97	11.45	11.45
Communication	Communication tools	CT	130	15.35	27.51
Communication	Timing of chat sessions	CS	103	12.16
Technical support	Technical problems	TP	100	11.81	11.81

Expectation Categories	Subcategories	Codes	Code Totals	Code Percent	Category Percent
Instructional process	Study habits and study conditions	SH	242	28.57	40.14
Instructional process	Content and delivery of e-courses	CC	98	11.57
Instructor	Teaching e-courses	TE	77	9.09	9.09
Assessment and evaluation	Assessment and evaluation of e-learners' achievements	AE	97	11.45	11.45
Communication	Communication tools	CT	130	15.35	27.51
Communication	Timing of chat sessions	CS	103	12.16
Technical support	Technical problems	TP	100	11.81	11.81