Table 2

Typical Tasks Designed Using Different Communication Tools

Communication ModeToolsTypical TasksOnline Interaction
Learner-InstructoLearner-LearnerLearner-Content
AsynchronousE-mailStudent questions; course related issues and reminders.✓✓✓
Discussion boardDiscussions on assigned readings; Q & A (online office); self-introduction.✓✓✓
AnnouncementCourse related issues and reminders✓ ✓
BlogDiscussions on assigned readings; self-introduction.✓✓✓
WikiStudent group projects ✓✓
Streaming audio/videoContent delivery✓ ✓
Blackboard documentsContent delivery  ✓
SynchronousChatOnline office hours✓ ✓
Web-conferencingOnline office hours; student presentations; content review; discussions on assigned topics; student group communication✓✓✓
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