1. Male  □Female  □

    Age:________________  Course:__________________

    Where is your normal place of study?___________________________

    PLEASE TICK ONLY ONE BOX FOR EACH QUESTION

  2. How do you normally communicate with your college instructor?

    Face to face  □ By video link  □

    By e-mail  □By phone  □

  3. How often do you communicate with your instructor(s)?

    Every day  □2-3 times a week  □

    Once a week  □1-2 times a month  □

    Less than once a month  □Never  □

  4. How much support/help do you get from other students?

    A lot  □A little  □

    None  □Unsure/Not applicable  □

  5. How much support/help do you get from friends or family?

    A lot  □A little  □

    None  □Unsure/Not applicable  □

  6. How important is it for you to get support/help on this course?

    Vital  □Very Important  □

    Fairly Important  □Not at all Important  □

    Unsure  □

  7. What kind of support do you expect from your college instructor(s)?

    (Tick ONE BOX ONLY for each item)
    Very muchMuchSomeNoneNot sure
    Encouragement     
    Direction/Guidance     
    Information and Facts     
    Feedback on my progress     
    Explanation     
    Motivation/Inspiration     
    Help when I need it     
    A friendly ear/Someone to talk to     
    Technical support/Troubleshooting     
    Discipline and Structure     
    Useful tips/Practical help     
    Other :______________________     

  8. What kind of support do you receive from your college instructors?

    (Tick ONE BOX ONLY for each item)
     Very muchMuchSomeNoneNot sure
    Encouragement     
    Direction/Guidance     
    Information and Facts     
    Feedback on my progress     
    Explanation     
    Motivation/Inspiration     
    Help when I need it     
    A friendly ear/Someone to talk to     
    Technical support/Troubleshooting     
    Discipline and Structure     
    Useful tips/Practical help     
    Other______________________     

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