Table 6

Identified segments and underlying characteristics

Enthusiasts
Digital optimists- this segment showed strong willingness to adopt digital extension tools for extension services
They believed in the potentiality of digital extension tools in expediting extension services
They were optimistic about transformative potential of digital extension tools in agriculture
Perceived digital extension tools as beneficial for extending extension service coverage
Perceived that the use of digital extension tools in agriculture enhance competitiveness
They exhibited desire for improved Internet quality
They showed their confidence in overcoming the barriers of digital extension tool adoption
Conservatives
Digital skeptics – this segment exhibited reservation towards digital extension tools adoption
Expressed concerns about limitations such as poor Internet quality and other organizational barriers
They showed their preference for direct communication methods
They depicted favor in using digital tools for personal purpose rather than official tasks
Acknowledged the benefits of digital extension tools but emphasized addressing existing barriers before widespread adoption
Perception of increased workload with digital engagement
Pragmatists
Strategic adopters –this segment demonstrated a balance and strategic approach towards adoption of digital extension tools
Recognized both potential benefits and challenges of digital extension tools in extension services
They were more inclined toward the use of digital extension tools while valuing existing extension practices
Emphasized strategic integration of digital extension tools within existing practices and structures
They showed their willingness to use digital extension tools based on practical outcomes and feedback
They prioritized training and capacity building efforts to use digital extension tools

Source(s): Authors’ own work

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