Factor means pairwise comparison results
| Segments | Retained factors | ||
|---|---|---|---|
| Operational challenges | Practical utility | Support system | |
| Enthusiasts | 0.93a | 0.36a | −0.17a |
| Conservatives | −0.04b | −0.85b | −0.25a |
| Pragmatists | −0.69c | 0.43a | 0.34b |
| Segments | Retained factors | ||
|---|---|---|---|
| Operational challenges | Practical utility | Support system | |
| Enthusiasts | 0.93a | 0.36a | −0.17a |
| Conservatives | −0.04b | −0.85b | −0.25a |
| Pragmatists | −0.69c | 0.43a | 0.34b |
Note(s): Significant differences (using Sidak tests at 5%) between segments are indicated by different superscripts
Source(s): Authors’ own work
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