Table 4

Emerging configurations of conditions and acceptance of knowledge transferred

Moderator configurations
Conditions clustersFormalisticAuthoritativeInteractive
Dyadic characteristicsSmall knowledge gap
High prior knowledge
High commitment
Low cultural distance
Moderate trust
Low access to sources
Medium knowledge gap
Moderate prior knowledge
High commitment
Low cultural distance
High trust
Moderate access to sources
Large knowledge gap
Low prior knowledge
Moderate commitment
Low cultural distance
Low initial trust
High access to sources
Tools & TechniquesMainly documentation
Discussions to clarify content
Workshops
Face-to-face discussions
Documentation in support
Mainly face-to-face, learning by doing, coaching
FacilitatorsLimited need for the use of facilitators due to prior knowledge and experience of participantsFrequent interaction with expertsStrong need for the use of visual tools
Frequent interaction
Co-location of participants
Source(s): Authors’ own work

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