Table 1 Dimensions of trust adopted in... | Emerald Publishing

Table 1

Dimensions of trust adopted in previous studies of construction projects and classified to the level of institutional, organizational and interpersonal trust

Dimensions of trust	Description	References (for the dimensions of trust)	Level of trust
Goodwill trust	Referring to the trustor's good faith and intentions about the trustee's goodwill in risky exchange situations (a firm's reputation for dealing fairly with its partners in alliance)	Das and Teng (2001), Yao et al. (2021), Nooteboom (1996)	Organizational trust
Competence trust	Refers to the trustee's competence and is based on various resources and capabilities (a firm's reputation for competence in previous alliances)	Das and Teng (2001), Yao et al. (2021)	Organizational trust
Calculus-based trust	Based on rational choices and benefits to the trustor, such as economic incentives for cooperation or contractual sanctions for violations of trust	Kadefors (2004), Rosseau et al. (1998)	Organizational trust
Relational trust	Based on individuals' relationships and interactions to obtain personal experience and information that forms the basis of trust, relationships are influenced by emotions and personal attachments	Kadefors (2004), Rosseau et al. (1998)	Interpersonal trust
Institution-based trust	Based on the role of institutions in shaping the conditions necessary for trust, such as legal systems and social norms pertaining to conflict management and cooperation and systems regulating professional practice	Kadefors (2004), Rosseau et al. (1998)	Institutional trust
Competence aspect of trust	Reflects the level of trust one has in the technical, organizational and managerial competencies of a trustee/partner	Laan et al. (2011), Woolthuis et al. (2005), Noteboom (2006)	Organizational/interpersonal trust
Intentional aspect of trust	Embraces the intentions of a partner toward the relationship, such as that the trustee will not behave opportunistically	Laan et al. (2011)	Organizational/interpersonal trust
Calculus-based trust	Impersonal trust that is based on a structure of rewards and penalties	Ruijter et al. (2021), Rosseau et al. (1998)	Organizational trust
Normative trust	Related to personal relations and based on past behavior and shared identity	Ruijter et al. (2021)	Interpersonal trust
System-based trust	Based on performance and faith in systems (contracts and agreements, organizational policy, communication systems)	Wong et al. (2008), Lewis and Weigert (1985), McKnight et al. (1998)	Institutional/organizational trust
Cognition-based trust	Based on knowledge and understanding (communication/interaction, knowledge)	Wong et al. (2008), Lewis and Weigert (1985), McAllister (1995)	Organizational/interpersonal trust
Affect-based trust	Indicates feelings and emotions; tends to be personal (being thoughtful, emotional investments)	Wong et al. (2008), Lewis and Weigert (1985), McAllister (1995)	Interpersonal trust

Dimensions of trust	Description	References (for the dimensions of trust)	Level of trust
Goodwill trust	Referring to the trustor's good faith and intentions about the trustee's goodwill in risky exchange situations (a firm's reputation for dealing fairly with its partners in alliance)	Das and Teng (2001), Yao et al. (2021), Nooteboom (1996)	Organizational trust
Competence trust	Refers to the trustee's competence and is based on various resources and capabilities (a firm's reputation for competence in previous alliances)	Das and Teng (2001), Yao et al. (2021)	Organizational trust
Calculus-based trust	Based on rational choices and benefits to the trustor, such as economic incentives for cooperation or contractual sanctions for violations of trust	Kadefors (2004), Rosseau et al. (1998)	Organizational trust
Relational trust	Based on individuals' relationships and interactions to obtain personal experience and information that forms the basis of trust, relationships are influenced by emotions and personal attachments	Kadefors (2004), Rosseau et al. (1998)	Interpersonal trust
Institution-based trust	Based on the role of institutions in shaping the conditions necessary for trust, such as legal systems and social norms pertaining to conflict management and cooperation and systems regulating professional practice	Kadefors (2004), Rosseau et al. (1998)	Institutional trust
Competence aspect of trust	Reflects the level of trust one has in the technical, organizational and managerial competencies of a trustee/partner	Laan et al. (2011), Woolthuis et al. (2005), Noteboom (2006)	Organizational/interpersonal trust
Intentional aspect of trust	Embraces the intentions of a partner toward the relationship, such as that the trustee will not behave opportunistically	Laan et al. (2011)	Organizational/interpersonal trust
Calculus-based trust	Impersonal trust that is based on a structure of rewards and penalties	Ruijter et al. (2021), Rosseau et al. (1998)	Organizational trust
Normative trust	Related to personal relations and based on past behavior and shared identity	Ruijter et al. (2021)	Interpersonal trust
System-based trust	Based on performance and faith in systems (contracts and agreements, organizational policy, communication systems)	Wong et al. (2008), Lewis and Weigert (1985), McKnight et al. (1998)	Institutional/organizational trust
Cognition-based trust	Based on knowledge and understanding (communication/interaction, knowledge)	Wong et al. (2008), Lewis and Weigert (1985), McAllister (1995)	Organizational/interpersonal trust
Affect-based trust	Indicates feelings and emotions; tends to be personal (being thoughtful, emotional investments)	Wong et al. (2008), Lewis and Weigert (1985), McAllister (1995)	Interpersonal trust