Appendix:

Included Studies

StudyContentPurpose DDesign and ParticipantsFindings

(1) Andrade (2019) 

Business

  • Explore student experiences related to the use of ePortfolios

    during virtual teamwork.

  • Qualitative

  • N = 88

  • Undergraduate students in the same class and university

  • Students in both face- to-face and online virtual teams showed evidence of UNESCOs pillars of learning.

(2) Bartel-Radic et al. (2015) 

International studies

  • Explore the impact of

  • Mixed-methods

  • N = 100

  • Undergraduate students across two United States universities and one French university

  • Students with prior international experience reported higher levels of intercultural competence from the project.

(3) Chang and Chun (2013) 

Leadership

  • Investigate the impact of leadership style and conflict management on virtual team performance.

  • Quantitative

  • N = 318

  • Undergraduate students at a university in Taiwan

  • Transformational leadership showed significantly better results than transactional leadership.

  • Learning performance improved under collaborative measures.

  • Conflict management was positively correlated with effective learning.

(4) Cleary et al.(2019) 

Technical communication and translation

  • Explore strategies and competencies used by students when encountering challenges in virtual teams.

  • Qualitative

  • N = 62

  • Undergraduate students at three different universities in the United States, France, and Ireland

  • Teams experienced challenges with communication over time zones, communication tools, and leadership.

  • Through the process, participants became metacognitive of the value of teamwork.

(5) Cogliser et al. (2013) 

Business

  • Explore the relationships of group social exchange processes on virtual team outcomes (performance and satisfaction).

  • Mixed-methods

  • N = 289

  • Undergraduates across three large public universities

  • Virtual teams with generalized and balanced exchange structures reported higher levels of satisfaction than groups with isolates present.

(6) Dai et al. (2019) 

Global education

  • Explore the ways students construct understanding and experience in global virtual teams.

  • Qualitative, ethnographic study

  • N = 323

  • Undergraduate students across six universities in the United States, China, South Korea, Germany, Israel, and India

  • Technological issues were less concerning to the millennium students.

  • It is important to build in reflection on the process consistently in teams.

  • Students found struggles with cultural, linguistic, and social gaps.

(7) Darban (2021) 

Business

  • Examine the factors that contribute to shared leadership and how it relates to knowledge acquisition in virtual teams.

  • Quantitative

  • N = 371

  • Graduate students from a large public university in the United States

  • Team empowerment and perceived virtuality enhanced shared leadership perceptions and that improved shared leadership perception enhanced members knowledge acquisition and intention to learn.

(8) Fain and Kline (2013) 

Business

Assess the impact of cultural aspects on virtual teams.

  • Quantitative

  • N = 81

  • Undergraduate students in the United States

  • Cultural background has a significant effect on how students perceive course processes, as a result, special care must be paid to these differences when forming teams.

(9) Olson and Kalinski (2017) 

Business

Evaluate the impact of personality types on virtual team performance of complex tasks.

  • Mixed-methods

  • N = 450

  • Undergraduate students in the United States

  • Extroverted teams outperformed introverted teams and heterogeneous groups outperformed homogeneous groups with complex tasks.

  • Biased teams (teams with 50% or more of the team consisting of one personality type) also were more effective with complex tasks than unbiased teams.

(10) Gilson et al.(2013) 

Business

Demonstrate the advantages and challenges of virtual teams.

  • Experiential activity

  • N = Not provided

  • Undergraduate students in the United States

  • Early communication amongst teams is important, this sets the stage for subsequent interactions.

  • Presence seemed important (feeling connected, community).

  • Most teams jump in without planning or strategy, often leading to struggles.

(11) Gonzalez-Perez et al. (2014) 

Business

  • Explore how virtual teams contribute to learning and analyze the experiences of different student groups.

  • Mixed-methods

  • N = 134

  • Undergraduates at two universities in Columbia

  • Students perceive virtual teams (despite challenges) as facilitating cultural understanding and international-business relevant learning.

  • Online experiential exercises can be an effective approach for developing virtual collaboration skills.

(12) Hirschy (2011) 

Leadership

  • Exploring the viability and acceptability of Malhotra et al. (2007) leadership practices on virtual teams.

  • Qualitative, case study

  • N = 1

  • Virtual team leader in Christian higher education

  • Analysis of the data found that the leadership practices were conceptually accepted and practically applied; thus, this study concludes that these leadership practices are both valid and accepted by this exemplary virtual team leader.

(13) Martnez- Moreno et al.(2012) 

Psychology

  • Examine the role of process conflict and communication tools between task conflict and relationship conflict over time for virtual teams.

  • Quantitative

  • N =264

  • Undergraduate students at a large university in Spain

  • Early process conflict is an antecedent of later relationship conflict.

  • Virtual teams using lean media to communicate may have characteristics that prevent the degeneration of task conflict into relationship conflict.

(14) Mehlenbacher et al. (2018) 

Science and technical communication

  • Explore how leadership interacts with virtual team knowledge during the collaborative writing process.

  • Qualitative

  • N = 16

  • Undergraduate students in the United States

  • Instructors must be mindful of the complexities of using cloud-based technologies for online collaboration.

(15) Meier et al. (2016) 

Business

  • Explore student experience of the virtual team process through an experiential learning environment.

  • Quantitative

  • N = 119

  • Graduate and undergraduate students in the United States with Thai students

  • Cultural differences affect the perception of rules and freedom of expression. Online only students are more likely to call out low- performing teammates.

  • The virtual team participants indicated a more positive overall experience working with their team

  • Students in online groups may need more structure and added encouragement because of low participation rates.

(16) Peñarroja et al. (2017) 

Organizational Psychology

  • Analyze the effect of team feedback and guided reflexivity on virtual team outcomes and examine the role of social loafing on relationships.

  • Quantitative

  • N = 212

  • Undergraduates in the United States

  • The intervention had an effect on satisfaction with the result, but not on group cohesion and satisfaction with the team.

  • Perceived social loafing fully mediated the effect of this intervention on group cohesion and partially mediated its effect on satisfaction with the team and the result.

(17) Shea et al. (2011) 

Business

  • Explore the use of a virtual team model on the virtual team experience.

  • Qualitative

  • N = Not provided

  • Undergraduate students across two universities, one in the United States and one in South Africa

  • Research model found to be useful for a review of the virtual team experience and mostly successful for student projects.

(18) Sloan & Lewis (2011) 

Business

  • Explore the impact of virtual teams on reinforcing course concepts.

  • Mixed-methods

  • N = 273

  • Undergraduate students in the United States

  • Mixed results on whether the experience reinforced concepts.

  • Students reported dissatisfaction with virtual teams.

(19) Stoerger and Krieger (2016) 

Information technology and Informatics

  • Explore student satisfaction of a large lecture hall turned into virtual teams.

  • Quantitative

  • N = Up to 450

  • Undergraduate students in the United States

  • Mixed results on student experience with the shift to the virtual team model.

(20) Topchyan and Zhang (2014) 

Mixed

  • Validate the Virtual Team Competency inventory in distance education.

  • Quantitative

  • N = 1355

  • Students in distance education programs

  • Validated the results from prior research that an eleven-factor structure solution for the competency construct achieved the most satisfactory fit.

(21) Tseng and Khu (2011) 

Instructional design

  • Investigate the relationship between trust, performance, satisfaction, and team development amongst virtual teams.

  • Qualitative

  • N = 15

  • Graduate students in the United States

  • The level of trust has a strong positive relationship with team performance and teamwork satisfaction.

  • The teams that reported higher levels of trust also demonstrated more matured teamwork development stages in finals week.

(22) Yilmaz and Pea (2015) 

Communication

  • To analyze how interpersonal behaviors and social categories influence language use in virtual teams.

  • Quantitative

  • N = 160

  • Undergraduate students from a large public university in the United States

  • Having a negatively communicating member in the group was associated with higher linguistic style matching compared to having a positively communicating group member.

(23) Zaugg and Davies (2013) 

Engineering

  • Explore how activities and interactions develop trusting relationships among students on virtual teams.

  • Qualitative

  • N = Not provided

  • Students from three different universities across the United States and Singapore

  • In order for virtual teams to be successful, there needs to be student choice of virtual communication tools, the refining of

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