TableĀ 2

Item Level Content Validity Index

ItemI-CVI RelevantI-CVI Clear
Feedback
1. Provided feedback using a detailed rubric.10
2. Provided feedback with a grade to help me to improve my work (e.g., substantial, meaningful, etc.).11
3. Provided personalized/individualized feedback (i.e., feedback specific to my submission, addressed me by name).11
4. Provided constructive feedback with a balance of positive and areas for improvement comments (e.g., verbal, written, video).10.5
Organization
5. Created an online environment where materials were easy to find.0.51
6. The online environment had a consistent and organized navigation.0.51
7. Divided materials into manageable modules or units.0.51
8. The modules clearly presented the learning objectives, content (e.g., readings and videos) assignments, and due dates.0.51
Response Time
9. Responded to me in a timely manner.11
10. Provided feedback on assignments in a timely manner (e.g., before the next assignment is due, within a week).11
11. Responded to me according to the posted response times in the online environment (e.g., syllabus or listed in the course).11
12. Adhere to the response time for student communication channels and feedback in the course (e.g., email, announcement, discussion, etc.)11
Communication
13. Used various communication channels (e.g., announcements, emails, video-conferencing, phone, instant messenger) to interact with me and other students.11
14. Communicated with me individually or in small groups.10.5
15. Kept me informed about my progress (e.g., online gradebook, email, etc.).11
16. Sent out regular communication (e.g., weekly).11
Empathy
17. Valued my perspective in the class.10.5
18. Fostered positive relationships with me and/or other students in the class.10.5
19. Demonstrated empathy with myself and others.10.5
20. Demonstrated flexibility when an unforeseen circumstance occurred.11
21. Used encouraging language when communicating.0.50
Sociability
22. Approachable and used conversational language when communicating with me or the class.11
23. Incorporated a positive tone in the learning environment (e.g., humor, icons used to express emotions, wittiness, etc.).01
24. Encouraged social interaction with the instructor.10.5
25. Made my online interactions with the instructor feel sincere.0.50.5
Motivation, Satisfaction, Learning, and Overall Connection
26. The instructor motivated me to learn the content.11
27. Overall, I am satisfied with the instructor11
28. Overall, I am satisfied with the design of the learning environment.11
29. Overall, I feel I have achieved the learning objectives.11
30. Overall, I feel connected to the instructor.11

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