Table 4 Assessment of measurement model...

Table 4

Assessment of measurement model

Constructs and items	Outer loadings	Outer weights	p-value	VIF	AVE	CR	Cronbach's alpha
Attitude
ATT1		0.231	0.025	1.497
ATT2		0.428	0.000	1.229
ATT3		0.238	0.017	1.563
ATT4		0.191	0.056	1.602
ATT5		0.168	0.067	1.400
ATT6		0.257	0.010	1.461
Subjective norms					0.695	0.901	0.853
SN1	0.814
SN2	0.820
SN3	0.869
SN4	0.829
Behavioural intention					0.851	0.920	0.826
BI1	0.918
BI2	0.927
Service quality perceptions (2° order construct)					0.727	0.914	0.875
FQP	0.855		0.000
OPP	0.864		0.000
PEP	0.809		0.000
PSP	0.880		0.000
Satisfaction					0.794	0.920	0.871
SAT1	0.871
SAT2	0.889
SAT3	0.914
Attitudinal loyalty					0.897	0.963	0.943
LOY1	0.947
LOY2	0.964
LOY3	0.930
Actual purchase behaviour
APB1		0.976	0.000	1.012
APB2		−0.161	0.067	2.091
APB3		0.266	0.017	2.083

Constructs and items	Outer loadings	Outer weights	p-value	VIF	AVE	CR	Cronbach's alpha
Attitude
ATT1		0.231	0.025	1.497
ATT2		0.428	0.000	1.229
ATT3		0.238	0.017	1.563
ATT4		0.191	0.056	1.602
ATT5		0.168	0.067	1.400
ATT6		0.257	0.010	1.461
Subjective norms					0.695	0.901	0.853
SN1	0.814
SN2	0.820
SN3	0.869
SN4	0.829
Behavioural intention					0.851	0.920	0.826
BI1	0.918
BI2	0.927
Service quality perceptions (2° order construct)					0.727	0.914	0.875
FQP	0.855		0.000
OPP	0.864		0.000
PEP	0.809		0.000
PSP	0.880		0.000
Satisfaction					0.794	0.920	0.871
SAT1	0.871
SAT2	0.889
SAT3	0.914
Attitudinal loyalty					0.897	0.963	0.943
LOY1	0.947
LOY2	0.964
LOY3	0.930
Actual purchase behaviour
APB1		0.976	0.000	1.012
APB2		−0.161	0.067	2.091
APB3		0.266	0.017	2.083

Source(s): Authors’ own work