Table A1 Definitions of key constructs... | Emerald Publishing

Table A1

Definitions of key constructs and measurement items

Construct (code)	Measurements	Adapted from
Organizational Alertness	We regularly conduct systematic business-impact analysis for different risk scenarios We understand the dependences between software applications We imposed adequate business continuity requirements on our suppliers Continuity plans are an integral part of developing new products or services	Järveläinen (2013)
IT Exploration	Acquire new IT resources (e.g. change IT infrastructure, add new applications, gain new IT skills) Experiment with new IT resources Experiment with new IT management practices	Atuahene-Gima (2005), Lee et al. (2015), Nambisan et al. (1999), Ravichandran et al. (2005)
IT Exploitation	Reuse existing IT components, such as hardware and network resources Reuse existing IT applications and services Reuse existing IT skills
IT Ambidexterity^a	Interaction term: IT Exploration x IT Exploitation (i.e. formed as a product of the IT Exploration and IT Exploitation items)	Gupta et al. (2006), Lee et al. (2015), (Rosing and Zacher (2017), Zhang et al. (2017)
Swift Market Capitalizing	We made quick decisions in the face of market/customer changes We quickly reinvented units to serve the changed market place We quickly utilized market-related changes and chaos as opportunities to capitalize	Lu and Ramamurthy (2011), Panda (2022)
Swift Operational Adjustment	We were quickly able to fulfill demands for special requests of your customers We could quickly scale up or scale down our production/service levels to support changed demand We quickly made alternative arrangements and internal adjustments to cope with supply disruptions	Lu and Ramamurthy (2011), Panda (2022)
Competitive Performance	Profitability Costs Market share Growth	Rai and Tang (2010)

Construct (code)	Measurements	Adapted from
Organizational Alertness	We regularly conduct systematic business-impact analysis for different risk scenarios We understand the dependences between software applications We imposed adequate business continuity requirements on our suppliers Continuity plans are an integral part of developing new products or services	Järveläinen (2013)
IT Exploration	Acquire new IT resources (e.g. change IT infrastructure, add new applications, gain new IT skills) Experiment with new IT resources Experiment with new IT management practices	Atuahene-Gima (2005), Lee et al. (2015), Nambisan et al. (1999), Ravichandran et al. (2005)
IT Exploitation	Reuse existing IT components, such as hardware and network resources Reuse existing IT applications and services Reuse existing IT skills
IT Ambidexterity^a	Interaction term: IT Exploration x IT Exploitation (i.e. formed as a product of the IT Exploration and IT Exploitation items)	Gupta et al. (2006), Lee et al. (2015), (Rosing and Zacher (2017), Zhang et al. (2017)
Swift Market Capitalizing	We made quick decisions in the face of market/customer changes We quickly reinvented units to serve the changed market place We quickly utilized market-related changes and chaos as opportunities to capitalize	Lu and Ramamurthy (2011), Panda (2022)
Swift Operational Adjustment	We were quickly able to fulfill demands for special requests of your customers We could quickly scale up or scale down our production/service levels to support changed demand We quickly made alternative arrangements and internal adjustments to cope with supply disruptions	Lu and Ramamurthy (2011), Panda (2022)
Competitive Performance	Profitability Costs Market share Growth	Rai and Tang (2010)

Note(s):

^a

Used in the moderation analysis

Source(s): Authors’ own work