TableĀ 3

Thematic analysis for the semi-structured interviews with maintenance directors

Training and development challenges and needs
Transcription creation (1st step) and keyword identification (2nd step)Themes (4th step)
  • Overcoming challenges associated with mindset change and technological adoption

  • Challenges in methodological training, accessibility of training materials, and validation of competence

  • Need for integration and optimization of learning processes within the organization

Challenges in training and development
  • Embracing discomfort and promoting self-learning

  • Empowering employees through first-line managers

  • Balancing E-learning with communal learning

  • Creating a more interactive and fun platform for onboarding new employees

Fostering an engaging and empowering learning culture
  • Need for a system to validate competence

  • Using skill matrices and assessment methods to evaluate and develop employee competence

Competence validation
  • Language barriers affecting training and communication

  • Adapting training to fit local culture

Language and cultural barriers
  • Lack of standardized training materials for professional maintenance

  • Importance of having good global training material

Need for standardized training materials

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