Table 4

Structure of the main dimensions of risk reduction

First dimension – Keywords and themesSecond dimension – FactorsMain dimension
1. Travel insurance1. Trust in the sending companyRisk reduction for incentive travel
2. Safely organized
3. Destination
4. Transparent
5. Health
6. Public safety
7. Transport
8. Hotel booking process
9. Group travel
10. Health
11. Attention
12. Predictable
13. Famous, renowned places
14. Professional management
15. Glory
16. Experience
17. Sensitivity
18. Opportunity to ask for help
19. High quality
20. Guide
21. Common and fixed programmes
22. Safety
23. Guaranteed
24. Destination2. Trust in on-site service providers
25. Health
26. Public safety
27. Transport
28. Hotel
29. Local residents
30. Food
31. Accommodation in the city centre, good location
32. Political situation
33. Exotic
34. High quality
35. Quality of colleagues3. Self-confidence and assertiveness
36. Professional organization
37. Positivity about the trip
38. Self-confidence
39. Attention
40. Professional management
41. Responsible alcohol consumption
42. Safe domestic travel
43. You will also be a tour guide or group leader
44. Discipline
45. Flight safety
Source(s): Based on interviews, own editing

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