Table 1. Participants No. Title of...

Table 1.

Participants

No.	Title of participant	Organization	Size and functions of the organization
1	Top management	City organization A	Small; Function: Manages and develops municipal processes and services
2	Middle management	City organization B	Large; Function: Manages and develops municipal processes and services
3	Top management	City organization C	Large; Function: Manages and develops municipal processes and services
4	Middle management	City organization D	Small; Function: Manages and develops municipal processes and services
5	Middle management	City organization (a service sector) E	Large; Function: Manages and develops municipal processes and services; a service sector perspective in this case
6	Middle management	City organization (a service sector) F	Large; Function: Manages and develops municipal processes and services; a service sector perspective in this case
7	Middle management	City organization G	Small; Function: Manages and develops municipal processes and services
8	Middle management	Government organization a	Middle size; Function: Manages documents, processes and reports and develops its systems
9	Middle management	Government organization B	Large; Function: Manages documents, processes and reports and develops its systems
10	Middle management	Government organization C	Middle size; Function: Manages and develops educational processes and services
11	Middle management	Government organization D	Large; Function: Manages documents, processes and reports and develops its systems
12	Middle management	Ministry a	Large; Function: Manages and develops functions, processes and responsibilities in its administrative branch
13	Top management	Ministry B	Middle size; Function: Manages and develops functions, processes and responsibilities in its administrative branch
14	Expert	Educational organization a	Middle size; Function: vocational education services
15	Top management	Educational organization B	Middle size; Function: vocational education services
16	Middle management	Educational organization C	Large; Function: higher education services
17A	Top management	Educational organization D	Small; Function: higher education services
17B	Top management	Educational organization D	Small; Function: higher education services
18	Top management	Private organization solving public needs a	Large; Function: Develops and implements ICT services for public sector
19	Middle management	Private organization solving public needs B	Small; Function: Provides services for entrepreneurs and companies in its region
20	Expert	Private organization solving public needs C	Small; Function: Develops and provides services in its region
21	Expert	Private organization solving public needs C	Small; Function: Develops and provides services in its region

No.	Title of participant	Organization	Size and functions of the organization
1	Top management	City organization A	Small; Function: Manages and develops municipal processes and services
2	Middle management	City organization B	Large; Function: Manages and develops municipal processes and services
3	Top management	City organization C	Large; Function: Manages and develops municipal processes and services
4	Middle management	City organization D	Small; Function: Manages and develops municipal processes and services
5	Middle management	City organization (a service sector) E	Large; Function: Manages and develops municipal processes and services; a service sector perspective in this case
6	Middle management	City organization (a service sector) F	Large; Function: Manages and develops municipal processes and services; a service sector perspective in this case
7	Middle management	City organization G	Small; Function: Manages and develops municipal processes and services
8	Middle management	Government organization a	Middle size; Function: Manages documents, processes and reports and develops its systems
9	Middle management	Government organization B	Large; Function: Manages documents, processes and reports and develops its systems
10	Middle management	Government organization C	Middle size; Function: Manages and develops educational processes and services
11	Middle management	Government organization D	Large; Function: Manages documents, processes and reports and develops its systems
12	Middle management	Ministry a	Large; Function: Manages and develops functions, processes and responsibilities in its administrative branch
13	Top management	Ministry B	Middle size; Function: Manages and develops functions, processes and responsibilities in its administrative branch
14	Expert	Educational organization a	Middle size; Function: vocational education services
15	Top management	Educational organization B	Middle size; Function: vocational education services
16	Middle management	Educational organization C	Large; Function: higher education services
17A	Top management	Educational organization D	Small; Function: higher education services
17B	Top management	Educational organization D	Small; Function: higher education services
18	Top management	Private organization solving public needs a	Large; Function: Develops and implements ICT services for public sector
19	Middle management	Private organization solving public needs B	Small; Function: Provides services for entrepreneurs and companies in its region
20	Expert	Private organization solving public needs C	Small; Function: Develops and provides services in its region
21	Expert	Private organization solving public needs C	Small; Function: Develops and provides services in its region

Source(s): Created by the author

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