Drivers for artificial intelligence adoption in the public sector
| The TOE category | First-order concepts | Second-order themes | Aggregate dimensions |
|---|---|---|---|
| Technology-related drivers |
| Ease of use | Improving usability |
| Easier, ready-made AI tools | |||
| Organization-related drivers |
| Large data masses | Data-driven decision-making opportunities |
| Many easy, rule-based tasks | |||
| Open decision-making | |||
| Complexity of planning processes | |||
| Decision-making support needs | |||
| Internal pressure to renew | |||
| Environment-related drivers |
| Labor shortage | Strong external pressure to renew |
| Financial pressure for renewing | |||
| Political pressure for renewing |
| The | First-order concepts | Second-order themes | Aggregate dimensions |
|---|---|---|---|
| Technology-related drivers | More user-friendly Many employees are using | Ease of use | Improving usability |
| Easier, ready-made | |||
| Organization-related drivers | Public organizations process a lot of reports, plans and memos, which could be automated Many public organizations need to manage, control and maintain large masses of physical assets, which could be automated Some government organizations have exceptionally large and focused data volumes Various rule-based work duties and decisions Many decisions are basically transparent or public A complex decision-making environment with various stakeholders calls for new technological solutions The preparation of laws, plans, etc., requires extensive background research Cities are multi-sector or ecosystem actors Old practices do not work anymore Quality program drivers change | Large data masses | Data-driven decision-making opportunities |
| Many easy, rule-based tasks | |||
| Open decision-making | |||
| Complexity of planning processes | |||
| Decision-making support needs | |||
| Internal pressure to renew | |||
| Environment-related drivers | Labor shortage forces to automate processes The city is growing faster than its staff Changing financial models, economic situations or production programs forces us to seek new means to improve efficiency Small organizations need to seek new productivity means Political decisions encourage to develop new digital solutions such as | Labor shortage | Strong external pressure to renew |
| Financial pressure for renewing | |||
| Political pressure for renewing |
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