Table 4.1
Perceived Gains and Losses and Implications for Trust for Stakeholders of AI Tools in HRM
Stakeholders of AI Tools in HRM
EmployerDecision MakersDecision TargetHR Professionals
Perceived Gains
  • Increased competitiveness in hiring

  • Decision-making speed

  • Employer branding benefits

  • Reduced responsibility for HR decisions

  • More time for other tasks

  • Clear rules and high consistency in HR decisions

  • Avoidance of decision biases (attractiveness, liking, etc.)

  • Voice

  • Adaptions of individual working conditions

  • Relief from routine tasks, more time for other tasks

  • Support for complex tasks and better decision-making

  • Advancing own skills

  • Reduced responsibility for some HR decisions

Perceived Losses
  • Monetary investments

  • Non-financial costs

  • Potential poor or biased decisions

  • Potential lawsuits

  • Potential displacement by technologies

  • Reduced control over decisions

  • Opaque and potential unfair decision making, algorithmic reductionism

  • Loss of privacy and control over personal data

  • Loss of professional identity

  • Learning costs

  • Change management processes

  • Potential displacement by technologies

Risk Propensity TrendPositivePositiveNegativeMixed, many moderators

or Create an Account

Close Modal
Close Modal