Table 1

Summary of themed finding as related to the three basic forms of social capital

ThemesSocial bondingSocial bridgingSocial linkingFacilitatorsBarriersOpportunities
Same ethnic groups and informal networks Case management
Ethno-specific/religious community leaders
Cultural support groups
Communication in home language
Multiple pre-migration factors
Confidentiality
English language proficiency
Social and cultural integration
Sense of safety and familiarity
Information sources
Employment, housing and education
Access to cultural food and places of worship
Community empowerment
Cultural identity and cultural maintenancePartnerships with key stakeholders
Tailored programs
Ethno-specific groups
Cultural and social differences
Fear of change
Changing family dynamics
Preservation of language and cultural traditions
Cultural events
Wider community involvement
Support to negotiate cultural adjustments
Learning about the new environment Partnerships with key stakeholders
Tailored programs
Mixed group programs
Unfamiliar environment
Cultural and social differences
Familiarity with new environment and social norms
Skills and language development
Two-way interaction with wider community
Sense of belonging and social inclusionCase management
Service referral
Employment
Cross cultural connections
Sports programs
English language proficiency
Culture clash
Wider community attitudes
Racism/discrimination
Sense of safety
Mental health and wellbeing
Sense of social acceptance
Positive settlement experience
Factors related to the settlement service provision model Case management
Service referral
Partnerships with key stakeholders
Services/programs responsive to individual, family and community needs
Multiple pre-migration factors
Different service environment
Culturally inappropriate information and services
Access to appropriate information and services
Positive settlement outcomes

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