Table 6.

Discriminant validity assessment

ConstructsCENGPMKTCSAT
CENG0.870.6370.506
PMKT0.5920.8010.484
CSAT0.480.4510.858
Note(s):

CENG = customer engagement; PKMT = phygital marketing; CAST = customer satisfaction Diagonal values are the AVE; Below diagonal are correlation values, and above diagonal are HTMT values

or Create an Account

Close Modal
Close Modal

Gift article access

As a benefit of your subscription, you can share temporary access to restricted articles.

Each link will stop working after 30 days or 10 uses. You may create up to 10 links in a 30 day period.

Please sign in to your personal account to gift article access.

Register

Gift article access

As a benefit of your subscription, you can share temporary access to restricted articles.

Each link will stop working after 30 days or 10 uses. You may create up to 10 links in a 30 day period.

Gift articles remaining: --

Gift article access

Each link will stop working after 30 days or 10 uses. You may create up to 10 links in a 30 day period.

Gift articles remaining: --

Gift article access

As a benefit of your subscription, you can share temporary access to restricted articles.

Each link will stop working after 30 days or 10 uses.

You have reached the limit of 10 links within a 30 day period.