Differences between frontline and non-frontline practitioners
| Theme | Frontline practitioners | Non-frontline practitioners |
|---|---|---|
| Day-to-day challenges | More likely to report dissatisfaction with remote means of working with clients | More likely to report being satisfied with remote means of working and emphasise the benefits of remote technologies to their work, such as convening large multi-agency meetings |
| More likely to report dissatisfaction with working from home, including that it provides less opportunity for separation between home and work | More likely to report being happy with home working, and less likely to report that this has had a negative impact on them and their work | |
| Relationships across sectors | More likely to report increased challenges in inter or multi-agency working due to changes instigated in response to COVID. For example, establishing contact with colleagues in other sectors such as police, or health | More likely to report better relationships across sectors as a result of the pandemic, and the way in which virtual ways of working had promoted better inter-agency working |
| Information | More likely to report increased challenges to gathering information during the pandemic, and more limited opportunities to do so | More likely to report increased opportunities for gathering information, linked to better opportunities for multi-agency working that have arisen from moving aspects of practice online (e.g. virtual multi-agency meetings) |
| Navigating ethical questions | No significant differences were reported between frontline or non-frontline practitioners; however, frontline practitioners were more likely to discuss this theme | |
| Theme | Frontline practitioners | Non-frontline practitioners |
|---|---|---|
| More likely to report | More likely to report being | |
| More likely to report dissatisfaction with working from home, including that it provides less opportunity for separation between home and work | More likely to report being happy with home working, and less likely to report that this has had a negative impact on them and their work | |
| More likely to report increased challenges in inter or multi-agency working due to changes instigated in response to COVID. For example, establishing contact with colleagues in other sectors such as police, or health | More likely to report better relationships across sectors as a result of the pandemic, and the way in which virtual ways of working had promoted better inter-agency working | |
| More likely to report increased challenges to gathering information during the pandemic, and more limited opportunities to do so | More likely to report increased opportunities for gathering information, linked to better opportunities for multi-agency working that have arisen from moving aspects of practice online (e.g. virtual multi-agency meetings) | |
| No significant differences were reported between frontline or non-frontline practitioners; however, frontline practitioners were more likely to discuss this theme | ||
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